Comodo Help
Find the desired product help
Web Protection

Web Protection

Web Protection MSP Admin

English

Print Help
Administrators
  • Web Protection MSP Admin
  • Web Protection MSP Setup
    • Log In To Web Protection
    • Update Your Security Settings
    • Edit Your Global Default Policy
      • Category Descriptions
      • Content Filtering Level Descriptions
    • Add Your Global Domains
    • Adding Your Customers
      • Resetting A Customer Password
  • MSP Overview
  • Managing Customer Accounts
  • Administrators
  • Security Settings
  • Customizing Your Interface
  • Global Settings
  • Certificates
  • Adding Support Links
  • Email Settings
  • Data Offload (MSP)
    • Web Protection API URLs
    • Web Protection API Authentication

Administrators



Go to 'Settings' > 'Administrators' to view and manage Web Protection administrators.
  • Use the search box to search the list of administrators.
  • Select Export to export all administrators as a .csv file.
  • Click the column icon to display the table column names. Slide each on and off to view or hide a column.
  • To delete an administrator, select the box beside the administrator (or administrators) and select Delete.
  • Columns can be sorted in ascending or descending order using the or icons beside the column name. Data is sorted A-Z or Z-A by uppercase first and then lower case.

The following information is available for each administrator:
  • Full Name: Administrator name.
  • Email: Email address for administrator.
  • Description: Optional description for an administrator.
  • 2FA: Indicates if Two-Factor Authentication (2FA) is enabled (On) or disabled (Off) for the administrator.
  • Last Login: Date on which administrator last logged in.
  • Last Login IP: Administrator's IP Address when last logged in.

Editing Administrator Details

Click on an administrator to view the Admin Details page and edit name, email, description and password. You can also reset an admin's Two-Factor Authentication (2FA) if, for example, an admin does not have access to their phone or their recovery codes.
  • Go to 'Settings' > 'Administrators' and select the administrator whose details you want to edit.
  • In the Admin Details page, you can edit the following:
    • Full Name: Enter the name of this administrator.
    • Email: Enter an email address for this administrator.
    • Description: Enter an optional description.
    • Password: Enter a password for this administrator.
  • Select 'Save Changes'.
  • If you want to reset 2FA for this administrator, select 'Reset 2FA for this admin'.

    Note:
     When you reset 2FA for an admin, the admin will need to take the following action, depending on whether 2FA is enforced:
    • 'If 2FA is enforced for the admin': In this event, the admin will be required to set up 2FA the next time they log in, so that they can access the system.
    • 'If 2FA is not enforced': The admin can set up 2FA by going to their Profile menu and selecting Security.
In the window that opens, select 'Reset'.

Our Products
  • Free Antivirus
  • Free Internet Security
  • Website Malware Removal
  • Free Anti-Malware
  • Anti-Spam (Free Trial)
  • Windows Antivirus
  • Antivirus for Windows 7
  • Antivirus for Windows 8
  • Antivirus for Windows 10
  • Antivirus for MAC
  • Antivirus for Linux
  • Free Endpoint Security
  • Free ModSecurity
  • Free RMM
  • Free Website Malware Scanner
  • Free Device Manager for Android
  • Free Demo
  • Network Security
  • Endpoint Protection
  • Antivirus for Android
  • Comodo Antivirus
  • Wordpress Security
Cheap CDN
  • Bootstrap CDN
  • Semantic UI CDN
  • Jquery CDN
  • CDN Plans
  • CDN
  • Free CDN
Enterprise
  • Patch Management Software
  • Patch Manager
  • Service Desk
  • Website Down
  • Endpoint Protection Solutions
  • Website Security Check
  • Remote Monitoring and Management
  • Website Security
  • Device Manager
  • ITSM
  • CRM
  • MSP
  • Android Device Manager
  • MDR Services
  • Managed IT Support Services
  • Free EDR
Free SSL Certificate
Support Partners Terms and Conditions Privacy Policy

© Comodo Group, Inc. 2025. All rights reserved.