Since all filtering checks for the whitelisted recipients are disabled, CASG recommends to use the option only for certain cases such as postmaster or firstname.lastname@example.org. The Administrator can:
Reset the list - Delete all whitelisted recipients except the default recipients by clicking the 'Reset to default' button
To configure recipient whitelist
Click 'Recipient whitelist' from the 'Whitelist / Blacklist' drop-down menu in the menu bar or click the icon in the 'Whitelist / Blacklist' configuration area
The 'Recipient whitelist' interface of the selected domain will open:
By default, the selected domain will have 'abuse' and 'postmaster' as whitelisted recipients.
You can add recipients to white list in the following ways:
Click 'Add recipient' to add a new user to the list
The 'Add recipient' dialog box will open.
Enter the recipient's name in the E-mail text field and click the 'Save' button.
To add a particular set of recipients to whitelist, prefix or suffix the wildcard * in the E-mail text field. For example, enter *.stores for all the recipients in stores department to be whitelisted.
To add a whole domain to whitelist, enter the wildcard * in the E-mail text field and click the 'Save' button. Now all the recipients in that domain will be whitelisted.
The recipient's name will be added to the list.
Administrators can import many users from a file to Recipient whitelist at a time. The users should be saved in the format shown below as an example:
Click the 'Import from CSV file' to import users to whitelist from a CSV file
Click 'Browse...' and navigate to the location where the file is saved and click the 'Open' button.
The upload process is now ready. The maximum size of the file that can be uploaded is 9 MB. If you want to select another file, click 'Cancel' at top right side of the upload dialog. If you want to cancel the upload process, click the 'Cancel' button located at the bottom.
Click the 'Upload' button to add new users.
The upload will be placed in import tasks queue and the progress of the upload will be displayed. If you want to remove the upload from the queue, click the 'Remove import task' button. The 'Remove import task' deletes only a remaining part of not imported task.
On completion of the upload process, refresh the browser to view the imported users.
The administrator will receive a notification about the import task completion to his email.
The administrator can save the configured recipient whitelist by exporting it as a CSV file. If required in future, the administrator can import the users from the csv file, for example for a new account or after a reset.
To export the list
Click the 'Export to CSV file' to save the list of whitelisted recipients as a CSV file
A file download dialog will be displayed.
Click 'Save' and navigate to the location in your computer and save the file.
To delete a recipient from the whitelist, select the recipient from the list and click the 'Remove recipient' button
Tip: You can select multiple whitelisted recipients to delete by pressing and holding the Shift or Ctrl keys.
Click 'OK' to confirm your changes