• Introduction To Comodo One
• Sign Up For A Comodo One Account
  • Login To Your Account
• The Admin Console
• The Dashboard
• Manage Admins, Staff And Roles
  • Manage Admins And Staff
  • Manage Roles
  • Admin Privilege Levels
• Manage Companies
• Manage Partners
• Access C1 Modules
• App Store
  • Add Acronis Backup
  • Add Quote Manager
  • Add CWatch
  • Upgrade Endpoint Manager
  • Add Comodo Secure Web Gateway
  • Upgrade Secure Internet Gateway
  • Add Customer Relationship Management
  • Add Comodo Data Loss Prevention
  • Add Comodo Secure Email Gateway Enterprise
  • Add Comodo Secure Email Gateway - MSP
  • Add Comodo Dome Firewall Virtual Appliance
  • Add Comodo Dome Firewall Central Manager
  • Add CWatch EDR
  • Add Service Desk
  • Add MDR
• Quick Actions
• Tool Set
• Manage Your Account
  • Update Your Account Details And Customize Reports
  • Comodo One License Account Details
  • Account Security Settings
  • Remote Access Support
• Manage Subscriptions, Usage, Billing And Settings
  • Manage Subscriptions
  • View Usage Details
  • View Billing Details
  • Configure App Settings And Service URL
• Reports
• Notifications
• View Audit Logs
• Configure C1 Settings
• Comodo One Support
• View Release Notes
• Appendix 1 - C1 Versions
• Appendix 2 - Charging For Managed Devices
• About Comodo Security Solutions

Manage Companies

 

• Click 'Management' > 'Customers'

Note: Only C1 MSP accounts can add new companies.

• Customers created in C1 will be available for selection in all integrated modules:

• They are available as 'Organizations' in Service Desk

• They are available as 'Organizations' in CRM

• They are available as 'Companies' in Endpoint Manager

• They are available as 'Companies' in Dome Shield

• You can import users and devices to these entities through the individual modules.

• Service Desk also lets you create 'standalone' (unmanaged) companies. Standalone companies are not visible in C1 or other modules. See https://help.comodo.com/topic-289-1-625-7888-Managing-Organizations.html if you need more help with this.

To manage customer organizations/companies

• Click 'Management' > 'Customers'

 

The interface shows all customer organizations added to Comodo One:

 

• Use the search box to look for a specific company

• Click 'Next', 'Prev' or the page number to move between pages.

 

The interface allows admins to:

• Add an organization

• Edit the details of an organization

• Remove an organization

Add a customer organization/company

• Click 'Management' > 'Customers'

• Click the 'New Customer' button:

• Complete each field on the form then click 'Save' to add the customer.

• Click 'OK' in the confirmation dialog:
  

Edit an organization

• Click 'Management' > 'Customers'

• Select the organization whose details you want to update

• Click the 'Edit' button:

 

• Update the company details as required:

• Click 'Save Changes'

• Click 'OK' in the confirmation dialog:

Remove a customer organization from C1

• Click 'Management' > 'Customers'

• Select the organization you want to remove

• Click the 'Delete' button:

• Click 'Delete' in the confirmation dialog:

The company will be removed from Comodo One.

• Click 'OK'.