Comodo KoruMail

• Introduction To KoruMail Secure Email Gateway
• Korumail Deployment Process
• Access The System
  • Access Via CLI Console
  • Access Via Web Console
  • The Main Interface
• The Dashboard
  • System Usage Graphics
  • About Software
  • Change Your Password
• User Management
  • Manage Admins And End Users
    • Manage Admins
    • Manage End Users
  • Manage Groups
• System Configurations
  • Network Configuration
    • Interfaces
    • Network Settings
    • Network Time Protocol (NTP)
    • Timezone
    • Static Routes
    • Simple Network Management Protocol SNMP
  • Services
  • Licenses
  • Configure System Settings
    • System General Settings
    • Cache Settings
    • Session Settings
    • GUI Customization
    • System Backup
    • System Restore
    • Log Upload Settings
    • Postmaster Settings
    • SMTP TLS Settings
    • Update Database
    • Syslog Server
  • Logs
    • Log Files
    • Purge Files
  • Tools
    • Check Connectivity
    • Clear SMTP Queue
  • Session Reports
  • System Usage Statistics
• SMTP Configuration
  • SMTP (Send E-Mail Protocol) Settings
    • General Settings
    • Advanced Settings
    • Outbound Delivery Queue
  • Manage Domains
    • Manage Domain Names
    • Manage Domain Routes
    • Manage Smart Hosts
    • Default Domain Routing
  • KoruMail SMTP AUTH Connector
    • SMTP Authentication Settings
    • Block Users
    • Anomaly Detection
  • LDAP/Local DB/My SQL User Database
    • LDAP Profile
    • Local DB Users
    • My SQL User Database
  • Greylist
    • Greylist Ignored IP Addresses/Domains
  • Manage RBL Servers
  • Disclaimer
  • SMPT Relay
  • DomainKeys Identified Mail (DKIM)
  • Outgoing SMTP Limits
  • Incoming SMTP Limits
• Modules
  • Anti-spam
    • Anti-spam General Settings
    • Authorized Trainers
    • Advanced Anti-spam Settings
    • Bayesian Training
    • Content Filter
    • Signature Whitelist
    • Attachment Filter
  • Anti-Virus
    • Anti-Virus General Settings
    • Advanced Anti-Virus Settings
  • KoruMail Reputation Network (KRN)
  • Anti-Spoofing
  • SMTP IPS/FW
    • SMTP IPS General Settings
    • Whitelist IP Addresses
    • Blocked IP Addresses
    • Rate Control
  • Auto Whitelist
  • Containment System
  • Data Leak Prevention (DLP)
  • Attachment Verdict System
• Profile Management
  • Add And Configure A New Profile
    • Edit A Profile
    • Delete A Profile
• Reports
  • Mail Logs Report
  • SMTP Queue Report
  • Delivery Logs Report
  • SMTP-AUTH Logs Report
  • Summary Reports
  • Domain Reports
  • Attachment Verdict Reports
  • Original Mail Requests
• Quarantine & Archive
  • Quarantine & Archive Settings
    • Quarantine & Archive General Settings
    • Email Reports Settings
    • Admin Email Reports Settings
  • Quarantine Logs
  • Archived Mails
• Appendix - KoruMail Versions
• About Comodo Security Solutions

Archived Mails

 

• The 'Archived Mails' interface displays the log records of all archived mails.

• The number of days the logs are stored depends on the settings configured in the 'Quarantine & Archive General Settings' screen.

• The interface allows administrators to take actions such as to delete, mark as spam, mark as not spam and more.

To open the 'Archived Mails' interface

• Click 'Quarantine & Archive' then 'Archived Mails'. 

Archived Mails – Table of Column Descriptions
Column Header	Description
Icon	Indicates the status of action for the mail applied by KoruMail after the filtering process. Placing your mouse cursor over an icon will show a description of the action. - Relayed: Indicates the mail has successfully passed the filtering process and user verified. - Rejected: Indicates the mail is rejected by KoruMail after the filtering process and reject message sent to the sender mail server. - Discarded: Indicates the mail is quarantined.
Subject	The content in the 'Subject' line of the mails.
Result	The verdict on an mail after the filtering process.
Received	Date and time Korumail received the email.
Sender	Email address information of the originator.
Recipient(s)	Email address information of the receiver.
IP	The network address of the system from where the mail was sent.
Details	Reason why a mail is quarantined and spam score if it is marked as spam.

At the top and bottom of the screen, you have the option to set the number of records to be displayed per page and take desired actions such as delete, mark as not spam and so on.

To configure the number of records to be displayed per page

• Click the 'Records per page' drop-down

• Select the number of records per page to be displayed from the options.

• Click the 'First', 'Previous', 'Next' and 'Last' buttons to navigate to the respective pages.

To act on log entries

• Click the 'Actions' drop-down

• Select the desired action from the drop-down and click the 'Do' button

Search Options

You can search for a particular record or records in the quarantine log by using simple or advanced search feature.

• Simple Search

• Advanced Search
  

Simple Search

The simple search options allows you to search for a particular record or records based on 'Subject', 'Sender', 'Recipients' and / or 'IP' details only.

• To search for records based on the entries under 'Subject', 'Sender', 'Recipients' and / or 'IP' columns, enter the text or number fully or partially in the field and click the 'Search' button

• To search for records based on the entries under a particular column or columns, select the respective check boxes, enter the text or number fully or partially in the field and click the the 'Search' button. For example, if you want to search for a particular record for sender and recipients, select the 'Sender' and 'Recipients' check boxes, enter the text fully or partially in the field and click the 'Search' button.
  

Advanced Search

The 'Advanced Search' option allows you a more granular search by including rules and filters.

• Click the 'Advanced Search' link at the top of the screen.

The 'Advanced Search' option will be displayed.

The first drop-down contains the column headers that can be selected for an advanced search.

The second column contains the condition for a search, which depends on the item selected in the first column and text/number entered or options selected in the third column.

The third column allows you to enter the text/number or select from the options depending on the selection in the first column. For example, choosing 'Subject', 'From Address' or 'Remote IP' allows you to enter the text in the third column.

If you select 'Action' or 'Result' in the first column, then further options can be selected from the third column.

If you select 'Received' in the first column, then you can enter a date or select from the calendar.

You can add more filters by clicking for narrowing down your search.

You can remove a filter by clicking the button beside it.

You can create a filter rule by selecting 'AND' or 'OR' option beside each of the added filter.

• Click 'Clear' to remove the advanced search rules.

• Click 'Search' to start the search per the filter rule.

The items will be searched for in the ascending order and results displayed.

• To remove the advanced search field, click the 'Advanced search' link again.

Administrators can filter results on monthly basis. The filters available are 'Last Month', 'Last 2 Months', 'Last 3 Months', 'Last 6 Months' and All Times.

• To view the results of the last month, click the 'Last Month' radio button.

Details of a Log Entry

 

• Clicking anywhere on the row of a log record will display the details of the archived mail log.

The details screen allows you to mark the mail log as 'Spam' or 'Not spam' depending the mail category. You can also add the sender, sending domain and IP to blacklist or whitelist, forward, resend and resend as attachment.

• To mark an email as 'Spam' or 'Not spam', click the relevant button at the bottom of the screen.

The changes will be saved and mails from the sender will be applied the new settings by KoruMail.

• To forward the mail, click 'Forward', enter the mail ID in the 'Email Forward' dialog and click 'Send'.

• Click 'Resend' to send the mail again.

• Click 'Resend as attachment' to send the mail as an attachment.

• To save the log record to your computer, click the 'Download' link and save the mail record.

• To add the sender or domain to blacklist/whitelist, click the drop-down in the 'Sender' row.

• Select the category from the options that you want to add the email and click the button beside it.

• Enter the reason for changing the category and click the 'Save' button.

The changes will be saved and mails from the sender will be applied the new settings by KoruMail.

• To add the originating IP to blacklist/whitelist, click the drop-down in the 'IP' row.

• Select the category from the options that you want to add the IP and click the button beside it.

• Enter the reason for changing the category and click the 'Save' button.

The changes will be saved and mails from the IP will be applied the new settings by KoruMail.

You can view the previous or next record by click the buttons at the top of a details screen.