Find the desired product help

Run a Custom Scan

 
  • Click 'Tasks' > 'General Tasks' > 'Scan' > 'Custom Scan'
  • A custom scan lets you check specific files, folders, drives and areas on your computer.


Run a custom scan

  • Click the 'Scan' button on the CCS home screen
OR
  • Click 'Tasks' > 'General Tasks' > 'Scan'
  • Select 'Custom Scan':



You have the following options:

  • Scan a folder - Scan the contents of folders and sub-folders.
  • Scan a file - Scan a specific file stored on your hard drives or external devices.
  • More Scan options - Create a custom profile to scan specific files and folders.

Create a custom scan profile

  • Click 'Scan' on the CCS home screen
  • Click 'Custom Scan' > 'More Scan Options'
  • You will see a list of all existing scan profiles.
  • Click 'Add' to create a new profile
  • Type a name for your profile
  • Use the buttons at the top to add items to your profile:
  • Add File - Pick individual files that you want to scan.
  • Add Folder - Add entire folders to the profile. All files in the folder are covered by the scan.
  • Add Area - Scan a computer region. The choices are 'Full Computer', 'Commonly Infected Areas' and 'System Memory'.
  • Repeat the process to add more items to the profile.
  • Click 'Options' to further customize the scan


  • Click 'Schedule' if you want the scan to be run automatically at set intervals (Optional)


 

  • Click 'OK' to save your custom profile
  • Click 'Scan' beside the profile name to launch your scan



 
  • Results are shown at the end of the scan. The results show the number of items scanned, a list of all discovered threats, and the files that were skipped.




  • You have the following options if threats are found:
  • Clean - Will delete the file
  • Quarantine - Moves the file into a secure, encrypted holding area. Quarantining a file renders it harmless
  • Ignore - Allow the file. You can choose to ignore one-time-only, or ignore and create an exclusion (permanently ignore)