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Xcitium Secure Internet Gateway

Xcitium Secure Internet Gateway

Admin Guide Version

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Add Networks, Roaming Endpoints And Mobile Devices > Add Networks
  • Introduction To Xcitium Secure Internet Gateway
    • Purchase A License
    • Login To Secure Internet Gateway
    • Setup Options Explained
      • Tutorial To Add Networks To Secure Internet Gateway
      • Tutorial To Add Roaming Endpoints To Secure Internet Gateway
      • Tutorial To Add Mobile Devices
      • Tutorial To Deploy XSIG Virtual Appliances
      • Setup Wizard - Add Networks
      • Setup Local Resolver Virtual Machines And Import Sites
  • The Admin Console
  • The Dashboard
    • Web Overview
    • Security Overview
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  • Add Networks, Roaming Endpoints And Mobile Devices
    • Add Networks
    • Add Roaming Endpoints
    • Add Mobile Devices
    • Manage Imported Sites And Virtual Appliances
      • Add Internal Networks
      • Add Internal Domains
  • Manage XSIG Rules
    • Manage Security Rules
    • Manage Category Rules
    • Manage Domain Blacklist And Whitelist
    • Manage Block Pages
    • Manage Cloud Browser Settings
  • Apply Policies To Networks And Roaming/Mobile Devices
  • Domain Classification Requests
  • View Protection Details By Customer
  • Reports
  • Read Testimonials
  • View Account Details
  • Appendix - Ports, IP Nos Allowed For SIG Roaming Agent And Local Resolver
  • About Xcitium Security Solutions

Add Networks

 

  • Click 'Configure' > 'Objects' > 'Networks' to add, edit and manage protected networks. 
  • The IP of the network from which you are connecting was automatically added at enrollment. This network is already active. 
  • Any additional IPs you add will have a status of 'Pending' until they are approved by Xcitium. Please contact your Xcitium account manager or domesupport@Xcitium.com if you have questions on pending networks.
  • You can add IP addresses in CIDR notation with network prefixes from /32 to /24. You can add any combination of CIDR ranges and/or individual IP addresses.
  • Dynamic IP addresses. We provide an agent which auto-updates your Secure Internet Gateway policies with any address changes in your network. The agent should be installed on an endpoint in your target network. After you add a network which uses dynamic IPs, Secure Internet Gateway will create an activation code for the agent (click 'Configure' > 'Objects' > 'Networks' to view the code). Enter the code in the agent to enroll the network.
  • Please also make sure endpoints in protected networks are configured to use XSIG DNS (Preferred DNS server - 8.26.56.10. Alternate DNS server - 8.20.247.10).

     
 

Networks - Table of Column Descriptions

Column Header

Description
Company

Applies to MSPs only. Name of the organization to which the network belongs.

Name

The name of the network.
 Type  

Indicates whether the network uses static or dynamic IP addresses.

IP / FQDN

The public IP address or Fully Qualified Domain Name (FQDN) of the network.

Dynamic IP Activation Code

(Only networks with dynamic IP addresses). The activation code used to connect the network to Secure Internet Gateway. See Add Networks with Dynamic IP addresses for more details.  

 Agents Behavior Shows whether the roaming agent is active or not when the device is inside the network.

Status

Can be 'Active' or 'Pending'. Active networks are available for Dome protection. 'Pending' means the IP address/FQDN is awaiting approval by Xcitium.
Remark  Description of the network.
Actions  Update or delete a network.


The interface allow you to:

  • Add new networks
  • Edit network details
  • Delete a network





Add Networks – Form Parameters

Field

Description

Name

 Enter an appropriate label for the network.

IP Address / FQDN

The IP address or Fully qualified domain name of your network. 

  • Enter the IP address of the network in CIDR (Classless Inter-Domain Routing) notation.
  • Secure Internet Gateway can accept network prefix from /24 to /32.

Note: By default, this field shows the IP of the network from which you are connecting to Secure Internet Gateway. This will automatically become active after enrollment. Any new IP address that you add here will remain in pending status until approved by Xcitium.


Dynamic - Select if you are enrolling a network with dynamic IP addresses. See Add Networks with Dynamic IP addresses for more details

 Trusted Network Behavior

Disable Roaming Agent when on this network – Select whether policies applied to roaming agents should be active when they connect to this network.

  • Enabled =  The agent is disabled on roaming devices when they are inside the network. The network policy will apply to the roaming device.
  • Disabled - The roaming device's policy will remain active.

Please select company

MSPs only.

  • Select the customer organization for which you want to enroll the network.

Remark

Enter comments, if any, for the network in the 'Remark' field.

Additional Settings - These settings apply only to roaming devices which have the XSIG agent installed.

  • A roaming device cannot connect to internal hosts when inside the office network. This is because XSIG DNS is an external DNS which cannot resolve internal domains. Configure the 'Host File' fields to allow devices to reach internal domains when it has an agent installed. These settings will automatically be deployed to your device's host file.
  • See 'Add Roaming Endpoints' for more details about how to install XSIG agents onto devices and connect to Secure Internet Gateway.

Host File Configuration

Enter the name and IP address of your host in the respective fields. Click the '+' button to add more host entries. To remove an entry, click the corresponding trash can icon.


  • Click 'Add' when done.

The network is added and shown in the list.


The next step is to configure your network's DNS to forward queries to XSIG DNS. This will ensure all the endpoints in the networks are protected. Alternatively, you can set XSIG DNS on the required endpoints (there are various ways to do this, including DHCP setting, Windows GPO and AD configuration). See https://www.Xcitium.com/secure-dns/switch/computer.html for more details.

  • Change your DNS addresses to following Secure Internet Gateway addresses:
  • Preferred DNS server – 8.26.56.10
  • Alternate DNS server – 8.20.247.10

Note - no rules are applied to the new networks by default. You have to apply a policy to the network according to your requirements. See 'Apply Policies to Networks, Roaming / Mobile Devices' for advice on how to deploy web protection rules to networks.


Note: Any external IPs you add which are different to the one detected by Xcitium Secure Internet Gateway will need to be approved by Xcitium. To activate these networks, please contact our support at domesupport@Xcitium.com

 

Important Note: 

  • Admins also need to manually internal domains to the host files of endpoints inside the network. This is because XSIG DNS cannot resolve internal domains.
  • For roaming endpoints with the XSIG agent, internal domains can be configured in 'Add/Update Network' > 'Additional Settings' > 'Host File Configuration' field
  • Please contact our support at domesupport@Xcitium.com if you face any problem regarding this.

 

Add Networks with Dynamic IP Addresses

  • Step 1 - Install the Secure Internet Gateway IP Update agent on an endpoint in the network
  • Step 2 - Activate the agent

Step 1 - Install the IP Update agent on an endpoint in the network

  • Click 'Configure' > 'Objects' > 'Networks'
  • Click 'Add New Network':





Add Networks - Form Parameters

Field

Description

Name

Enter an appropriate label for the network.

IP Address / FQDN / Dynamic

Select the 'Dynamic' checkbox to enroll a network with dynamic IP addresses.


A message box will appear with help to enroll the network.
  • Click the 'Windows Dynamic IP Updater' link in the message box and save the agent setup file.

Trusted Network Behavior

Disable Roaming Agent when on this network – Select whether policies applied to roaming agents should be active when they connect to this network.

  • Enabled - The agent is disabled on roaming devices when they are inside the network. The network policy will apply to the roaming device.
  • Disabled - The roaming device's policy will remain active.

Please select company

MSPs only

  • Select the customer organization for which you want to enroll the network.

Remark

Enter a description for the network.

Additional Settings - These settings apply only to roaming devices which have the XSIG agent installed.

  • A roaming device cannot connect to internal hosts when inside the office network. This is because XSIG DNS is an external DNS which cannot resolve internal domains. Configure the 'Host File' fields to allow devices to reach internal domains when it has an agent installed. These settings will automatically be deployed to your device's host file.
  • See 'Add Roaming Endpoints' for more help.

Host File Configuration

Enter the name and IP address of your host in the respective fields. Click the '+' button to add more host entries. To remove an entry, click the corresponding trash can icon.

  • Click 'Add' in the 'Add Network' dialog.

The network is added with the status 'Pending'. Also, an 'Activation code' is generated and displayed in the row of the network.




  • Transfer the agent setup files to an endpoint in the target network


Note: Choose an endpoint which is always powered up and always connected to the network. This will let the agent monitor IP address changes and send updates to Secure Internet Gateway.


  • Double-click on the setup file on the endpoint, or right click and select 'Install' from the context sensitive menu.


Step 2 – Activate the agent


After installing the agent, the activation dialog is displayed:




  • Click 'Configure' > 'Objects' > 'Networks' in the Secure Internet Gateway interface to view the activation code:




  • Enter code in the IP updater activation dialog.
  • Click 'Submit'
After successful activation, the network is added and displayed in the list. Please note no rules are applied to the newly enrolled networks by default. You can apply network specific policy according to your requirements. See 'Apply Policies to Networks, Roaming / Mobile Devices' for advice on how to deploy web protection rules to networks.


Edit the details of a network

  • To update details of a network, click the edit button beside the network.




The 'Update Network' dialog will be displayed. Modify the details per your requirements. The process is similar to adding a new network explained above.

  • Click the 'Update' button

Delete a network


Please note that when you delete a network, web protection policies will no longer be applied to network endpoints.

  • Click the trash can icon beside a network to delete it.

A confirmation dialog is displayed.




  • Click 'OK' to confirm removal of the network from the list.
     
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