Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

Log Search

• Click 'Outgoing' > ‘Log Search’:

• Date range: The date range for which you want to search the log file. The date range for which the log search can be processed depends on the settings configured in Domain Settings > Log retention period.

• Message ID: A unique message identifier (optional).

• Sender: The sender email address in this field.

• User: The username of the outgoing email address for in this field (for example, 'testuser1').

• Recipient: The email address in this field. (for example, 'testuser1@example.com').

• Sender IP: The IP address of the sender.

• Sender нost: The sender host name.

• Predicate: There are two available options to select from the the drop-down: 'AND' or 'OR'.

• If 'AND' is selected - All the entered search terms will be searched together.

• If 'OR' is selected - The application will search any of the search items entered.

• Classification: The type of email that you want to search from the drop-down options.

• Include results from the last minutes: If selected, CSEG will include messages that are currently being migrated from the filtering server to the logging server in the search results.

Click the 'Search' button. CSEG will search for the entered terms and display the results.

• Click the 'Download' button to get a report on outgoing mail, including its delivery status.