Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

Recipient Whitelist

 

Since all filtering for whitelisted recipients is disabled, we recommend you use this option only in special circumstances. For example - abuse@domain.com and

postmaster@domain.com.

The recipient whitelist interface lets you:

• Add users to recipient whitelist

• Export the list to CSV file for use in future

• Remove users from recipient whitelist

• Reset the list - Delete all whitelisted recipients except the default recipients by clicking the 'Reset to default' button

Configure recipient whitelist

• Click 'Domain Rules' > 'Recipient whitelist' in the left-hand menu.

By default, the selected domain will have 'abuse' and 'postmaster' as whitelisted recipients.

• Recipient – Whitelisted recipients’ mail address

• Created date – Date and time the user was added

Add Users to Recipient List

You can add recipients to the whitelist in the following ways:

• Manually add recipients

• Import recipient from a CSV file

Manually add recipients

• Click 'Domain Rules' > 'Recipient whitelist' in the left-hand menu

• Click 'Add' to add a new user to the list

The 'Add' dialog opens:

• Enter the recipient's name in the 'E-mail' text field and click the 'Save' button.

• To add a particular set of recipients to the whitelist, prefix or suffix the wildcard * in the E-mail text field. For example, enter *.stores for all the recipients in stores department to be whitelisted.

• To add a whole domain to whitelist, enter the wildcard * in the E-mail text field and click the 'Save' button. Now all the recipients in that domain will be whitelisted.

The recipient's name is added to the list.

Import users from CSV file

Administrators can import many users to the recipient whitelist from a .csv file. Specify users in separate lines. See example below:

user1@testdomain.com

user2@testdomain.com

user3@testdomain.com

• Click the 'Import from CSV file' button

The 'Upload' dialog opens:

• Click the 'Upload' button and navigate to the location where the file is saved and click the 'Open' button. The maximum size of the file that can be uploaded is 9 MB.
  

The upload is placed in import tasks queue and the progress is shown.

Remove the upload from the queue:

• Click the 'Remove import task' button. If the task is in progress, 'Remove import task' deletes onlythe remaining part of the task.

Export the Recipient Whitelist to CSV file

You can save the configured recipient whitelist by exporting it as a CSV file. If required in future, administrators can import users from the csv file (for example, for a new account or after a reset).

Export the list

• Click the 'Export to CSV file' button to save the list of whitelisted recipients as a CSV file

A file download dialog is displayed.

• Click 'OK' to save the file in your system.

Delete Users from the Recipient Whitelist

• Select the recipient from the list and click the 'Delete' button

• Click 'OK' to confirm your changes