Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

Update MX Records in CPanel

This section explains how to update MX records for your domain if you or your web hosting service provider use CPanel as webhosting control interface.

1. Login to your administrative console. CPanel will be opened.

2. Click 'MX Entry' icon under 'Mail'

The MX Entry Maintenance panel will be opened.

3. Select the domain for which the MX record has to be changed from the Domains area.

4. Ensure that 'Local Mail Exchanger' option is selected under 'Email Routing'. If not, select the option and click the 'Change' button.

5. Delete the entries under 'MX Records' by clicking the 'Delete' links.

6. Set the primary mail server under 'Add New Record'.

• Enter '0' in Priority field

• Enter the FQDN of your preferred CSEG service domain.

CSEG primary service domains are:

EU: mxpool1.spamgateway.comodo.com

US: mxpool1.us.spamgateway.comodo.com

• Click 'Add New Record'. The new MX Record pointing to CSEG service will be added

7. Set the secondary mail server under 'Add New Record'.

• Enter '1' in Priority field

the FQDN of your preferred CSEG service domain.

CSEG secondary service domains are:

EU: mxpool2.spamgateway.comodo.com

Please note there is no secondary service domain for the US based service. Leave it blank.

• Click 'Add New record'. The new MX Record pointing to CSEG service will be added

The MX records for your domain are updated now. But it may take up to 48 hours for the changes to take effect.