Xcitium Secure Email Gateway MSP

• Xcitium Secure Email Gateway MSP - Quick Start Guide
  • Step 1 - Login To The Admin Console
  • Step 2 - Configure Your Mail Server To Work With The CSEG Service
  • Step 3 - Add Domains
  • Step 4 - Validate Domains
  • Step 5 - Add Administrators
  • Step 6 - Add Incoming Users
  • Step 7 - Add Outgoing Users
  • Step 8 - Manage Configuration And Settings
  • Step 9 - View Reports

Step 6 - Add Incoming Users

Admins can add users manually or import user lists via .csv or Lightweight Directory Access Protocol (LDAP). To get started:

• Click 'Domain' on the left, select the domain for which you want to add users and click the 'Manage domain' button.

1. To add users manually:

• Click 'Domain' > select the domain for which you want to add users > click 'Manage domain'

• Click 'Account management' > 'Users' on the left hand menu.

• Click the 'Add' button in the 'Users' interface.

• Enter the username of the new user in the 'New User' dialog. This name becomes the first part of their email address. For example, if you add a user called 'alice', their email address is 'alice@your-domain.com'.

• The dialog also allows you to add the user to the recipient whitelist, to add them as recipients of quarantine reports, and to grant the user access to the CSEG interface.

• Click the 'Save' button.

• See 'User Account Management' if you need more help with this.

2. To import users via a .csv file:

• Click 'Domain' > select the domain for which you want to add users > click 'Manage domain'

• Click 'Account management' > 'Users' on the left hand menu.

• Click 'More Actions' > 'Import from CSV file'.

• Users should be listed in the following format in the .csv file:

username1,domain.com,true

username2,domain.com,false

• E.g. alice,example.com,true. True/false determines whether or not a user can access the CSEG interface.

• Click 'Upload', navigate to where your file is saved and click 'Open' to import the .csv file.

See 'User Account Management' if you need more help with this.

3. To import users via LDAP:

You can configure CSEG to import users from an AD server using the Lightweight Directory Access Protocol (LDAP). Once configured, CSEG can periodically synchronize with AD and add or remove users as their status changes on the AD server.

Comodo strongly recommends that a separate LDAP/AD account be created for the purposes of the CSEG login and that this user account should be allocated read-only permissions.

• Click 'Domain' > select the domain for which you want to add users > click 'Manage domain'

• Click 'Account management' > 'LDAP import configuration' on the left hand menu.

• Enter/ select the required configuration settings.

• Click 'Save' to store these settings for later

• Click 'Save and run synchronization now' to save your settings and import users from your AD server

• Click 'LDAP import confirmation list' (under 'Account management' on the left) to view the differences between the CSEG and AD user lists.

• Users present in AD but not present in CSEG – click 'Create' to add them to CSEG

• Users present in CSEG but not present in AD – click 'Delete' to remove them from CSEG

• Click 'Run Synchronization Now' to fetch the latest users from AD. All new users will be displayed.

• Click 'Apply import by filter' to import users after applying a filter of your choice

• Click 'Apply import by selection' to manually select the users you wish to import

• Clear all filters and click 'Apply import by filter' to import the latest user list from AD

• Click 'OK' in the confirmation dialog.

Add users to ignore list

Users in the ignore list will not be added, deleted or updated when CSEG synchronizes with Active Directory.

• Click 'Account management' > ‘LDAP import ignore list'

• Click 'Add'. The 'Add ignored' user dialog will open.

• Enter the users you wish to ignore. Click the  icon to add more users

• Click 'Save' to add the users to the ignore list.
  

See Import Users from LDAP if you need more help with this area.