Xcitium Secure Email Gateway MSP

• Xcitium Secure Email Gateway MSP - Quick Start Guide
  • Step 1 - Login To The Admin Console
  • Step 2 - Configure Your Mail Server To Work With The CSEG Service
  • Step 3 - Add Domains
  • Step 4 - Validate Domains
  • Step 5 - Add Administrators
  • Step 6 - Add Incoming Users
  • Step 7 - Add Outgoing Users
  • Step 8 - Manage Configuration And Settings
  • Step 9 - View Reports

Step 7 - Add Outgoing Users

 

Outgoing emails should be checked for spam or malware because of the risk such content poses to your company's reputation. Outbound email often bypasses corporate antispam filters and goes direct to the destination. Filtering outgoing mail will prevent spam emanating from your organization.

 

Configure User's Email Client for Outgoing Mail Filtering

1. The email clients of the users added for outgoing email filtering are to configured to point to CSEG service.

2. In the Account Settings interface of the user's email client, enter the following details:

• Smtp server: mxpool1.spamgateway.comodo.com or mxpool1.us.spamgateway.comodo.com depending on your configured CSEG service domain

• Connection Security: STARTTLS or SSL

• Port: 587

• Username: [username@domainname.com]
  

Add a new user to the outgoing list

An administrator can add outgoing users manually one by one or import them as bulk via a CSV file.

3. Click 'Users' from the 'Outgoing' drop-down menu in the menu bar or the  icon in the 'Outgoing' configuration area.

4. To add users manually, click the 'Add' button.

5. In the 'Add outgoing user' dialog, enter the username of the new user.

6. Enter the password in the Password filed. If the 'Password' field is left blank, then the 'Username' must be an IP address, and any connection from that IP are considered authenticated without needing to use SMTP AUTH (Note: authorizing IP addresses may be disabled on the system).

7. The 'Edit outgoing settings' allows you to configure various outgoing settings.

• Automatic lock - CSEG will prevent a user from sending mail if it detects they have sent out spam or malware. You can set the length of this ban in the 'User lock timeout' field.

• User lock timeout - Time in minutes that a user is banned from sending mail if CSEG detects their account has sent spam. See 'Automatic lock' above.

• Maximum unlocks by timeout - The number of times the locked out user is unlocked for sending out mails. After reaching the maximum limit, the user is locked out from sending any mails till it is unlocked by the administrator.

• Enable outgoing limits - Activate / deactivate limits on outgoing mails.

• Limit per month - The number of mails that can be sent per month

• Limit per week - The number of mails that can be sent per week

• Limit per day - The number of mails that can be sent per day

• Limit per hour - The number of mails that can be sent per hour.

• Limit per minute - The number of mails that can be sent per minute.

• Valid sender address required – If enabled, outgoing mails must have valid sender address.

• Maximum number of recipients per day - Maximum number of recipients that a user can send mails per day.

• Invalid recipient limit - The number of invalid recipients that a user can send mails to.

• Maximum days to retry - Maximum number of days CSEG will retry to send queued outgoing mails after which they are bounced to the user.

• Quarantine response – Determines the response that CSEG will send to the SMTP server that delivered a message in the event that the mail is identified as spam.

Note – If you have enabled quarantine functionality, then spam/malicious mail are quarantined (and not delivered to the recipient) regardless of your choice here. These options merely determine what message CSEG will send back to the SMTP mail server.

• Rejected - Will inform the SMTP server that the email wasn't delivered to recipient. (By default is 'Rejected'.)

• Accepted - The senders are not be notified if the outgoing mails are detected as spam. They are blocked and not delivered to recipients.

8. Click the 'Save' button.

9. To add many users at a time, importing them via a CSV file is the best option. The users should be saved in 'comma separated value' (CSV) as shown below:

user1,domainname,password

user2,domainname,password

10. Click the 'Import from CSV file' button to import outgoing users from a CSV file.

11. Click 'Upload' and navigate to the location where is the file is saved and click the 'Open' button to add new outgoing users.

12. Click 'Import from incoming users' to add all incoming users to the outgoing users list.

See 'Users' if you need more help on this.