• Introduction To Xcitium Secure Email Gateway - MSP
• How To...Tutorials
  • How To Login To XSEG
  • How To Get A New Password
  • How To Manage Your Quarantined Mails
  • How To Use Filter Options In The Quarantined Emails Interface
  • How To Check When An Expected Email Is Not Received
  • How To Retrieve An Email Which Had A Virus Attachment
  • How To Restore Deleted Mails
  • How To Reply To Archive Mails
  • How To Subscribe For Quarantine Reports
  • How To Perform A Log Search Of Your Incoming Emails
  • How To Add Or Remove Yourself From Recipient Whitelist
  • How To Report Spam Emails
  • How To Perform A Log Search Of Your Outgoing Emails
  • How To Manage Whitelisted Senders
  • How To Manage Blacklisted Senders
• The CSEG User Console
  • Login To The User Interface
  • The User Interface
    • Incoming
      • Quarantine
      • Mail Archive
      • Report Spam
      • Log Search
      • Manage Whitelist Senders
      • Manage Blacklisted Senders
    • Outgoing
      • Log Search
  • User Account Management
    • Manage Profile Settings
    • Manage Subscriptions To Summary Reports
• CSEG Reports
• Appendix 2 - XSEG Feature List
• Appendix - CSEG Feature List
• About Xcitium Security Solutions

Introduction to Xcitium Secure Email Gateway - MSP

Xcitium Secure Email Gateway - MSP (XSEG) is an email filtering solution that blocks spam, email-borne viruses and other unwanted mail from reaching your inbox. It helps protects you from phishing and malware emails and saves you the daily hassle of deleting spam. You can log into your XSEG user account to quickly check/release quarantined mails and search log files. You can also modify your account settings and change your password from this interface.

Features and benefits include:

• Complete Antispam protection for incoming mails

• Complete Antispam protection for outgoing mails

• Easy to use and configure

• Easy to manage quarantine

• Easy to manage recipient whitelist

• Easy to manage sender blacklist

Guide Structure

This guide is intended to take you through the use of Xcitium Secure Email Gateway - MSP and is broken down to the following main sections.

• How to... - How to use specific features.
  

• The CDAS User Console - A snapshot of the main functional areas of XSEG. 

• Login to the User Interface - How to login to the XSEG interface. 

• The User Interface - Describes briefly about Quarantine management and Account management.

• Incoming - How to manage quarantined mails and perform log searches of incoming emails.

• Outgoing - How to perform log searches of outgoing emails.

• Account Management - How to change your password, update the recipient whitelist, manage subscriptions to quarantine reports and configure notification language. 

• XSEG Reports - Overview of  quarantine reports generated and sent by XSEG.
  

• Appendix - List of XSEG features 

Quick Link to Online Help Guide

• Various interfaces will display a help button  at the top-right of the interface. Click the help button to visit the help page for the interface you have open. 

• Access to various interfaces in the application depends on the permission levels set for you by your administrator. Contact your administrator if you need to access to features that have been blocked to you.