How to Restore Deleted Mails
XSEG keeps a copy of your emails in the archive.
- The period for which mails are retained in the archive depends on the retention period configured by your administrator.
- The 'Archive' interface allows you to view the list of emails received at your email address.
- You
can view stored messages, reply to mails, report spam, and resend
mail to yourself from this interface.
Retrieve a deleted mail
-
Login to the XSEG interface
- Click 'Incoming' on the left then choose 'Archive'
Your stored mails are listed in the interface:
- Locate
the mail you wish to restore and click 'Resend Mail'. This sends
the mail to your mailbox only, and not to any other recipients in
the 'To', 'CC' and 'BCC' fields.
A confirmation
dialog is shown:
- Click 'OK' to receive the mail(s) at your mailbox
You can search for specific mails
by clicking the ‘Filters’ bar. You can search by subject line,
sender, date received or file size.
- If you would like to know more about the mail archive area, see Mail Archive.
