Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
• How To...Tutorials
  • How To Login To XSEG
  • How To Get A New Password
  • How To Manage Your Quarantined Mails
  • How To Use Filter Options In The Quarantined Emails Interface
  • How To Check When An Expected Email Is Not Received
  • How To Retrieve An Email Which Had A Virus Attachment
  • How To Restore Deleted Mails
  • How To Reply To Archive Mails
  • How To Subscribe For Quarantine Reports
  • How To Perform A Log Search Of Your Incoming Emails
  • How To Add Or Remove Yourself From Recipient Whitelist
  • How To Report Spam Emails
  • How To Perform A Log Search Of Your Outgoing Emails
  • How To Manage Whitelisted Senders
  • How To Manage Blacklisted Senders
• The CSEG User Console
  • Login To The User Interface
  • The User Interface
    • Incoming
      • Quarantine
      • Mail Archive
      • Report Spam
      • Log Search
      • Manage Whitelist Senders
      • Manage Blacklisted Senders
    • Outgoing
      • Log Search
  • User Account Management
    • Manage Profile Settings
    • Manage Subscriptions To Summary Reports
• CSEG Reports
• Appendix 2 - XSEG Feature List
• Appendix - CSEG Feature List
• About Xcitium Security Solutions

How to Perform a Log Search of your Outgoing Emails

The 'Log search' area lets you search sent emails based on filters such as date range, recipient email address, sender IP and classification.
 

Note: The administrator of your email account should have enabled this feature for you. If this is enabled, the 'Log search' will be available in the under the 'Outgoing'.

 

Search your outgoing emails in logs

• Login to the XSEG interface

• Click 'Outgoing' on the left then then 'Log search'

 

 

The 'Log search (outgoing)' interface opens:

• Date range: The date range for which you want to search for the sent mails.

• Message ID: Enter a unique message identifier (optional)

• Sender: The currently logged in username is displayed in this field.

• User: The username of the outgoing email address that was used for your outgoing mails. Please note that even though many users may be configured with the same username for their outgoing mails, only the mails sent by you are displayed for the search.

• Recipient: The email address of the recipient (for example, 'testuser1@domain.in') that you want to search for sent mails.

• Sender IP: The IP address of the sender.

• Sender host: The sender host name.

• Classification: The type of email that you want to search from the drop-down options.

• Include results from the last minutes: If selected, XSEG will include messages that are currently being migrated from the filtering server to the logging server in the search results.

• Click the 'Search' button.

XSEG will search for the sent mails based on the filters entered and / or selected and display the results.

• Click the 'Download' button to download the log report of sent mails for the filters entered and/or selected.

The download dialog is shown.

You can open the file by using the browse option or save the file in your system. The compressed log file will be saved in the folder that you have configured for saving download files. The values in the log report will be separated by commas and this file can be opened with application such as Excel or Openoffice Calc.