• Introduction To Xcitium
• Sign Up For A Xcitium Account
• The Admin Console
• The Dashboard
• Manage Admins, Staff And Roles
  • Manage Admins And Staff
  • Manage Roles
  • Admin Privilege Levels
• Manage Customers
• Access Xcitium Modules
• App Store
  • Add Acronis Backup
  • Add Quote Manager
  • Upgrade Endpoint Manager
  • Add Customer Relationship Management
  • Add Xcitium Secure Email Gateway Enterprise
  • Add Service Desk
• Quick Actions
• Tool Set
• Manage Your Account
  • Update Account Details And Customize Reports
  • Xcitium Platform License Account Details
  • Account Security Settings
  • Remote Access Support
• Manage Subscriptions, Usage, Billing And Settings
  • Manage Subscriptions
  • View Usage Details
  • View Billing Details
  • Configure App Settings And Service URL
• Reports
• Notifications
• View Audit Logs
• Configure Xcitium Platform Settings
• Xcitium Support
• View Release Notes
• Appendix 1 - Dragon Platform Versions
• Appendix 2 - Charging For Managed Devices
• About Xcitium Security Solutions

Notifications

 

Xcitium Platform uses in-app notifications to push the latest news about products and updates.

• Click the notifications icon  at the top-right of the interface. The number on the icon shows how many unread notifications you have.

The interface has two tabs:

• News

• Notifications

News

 

The news tab shows reports posted by the Xcitium team. This includes information about new versions, scheduled maintenance and so on.

• Click anywhere on the news heading to view the complete message:

Notifications

• The notifications tab shows updates from Xcitium Platform applications.

• Each row contains a link to view more detailed information on the update.

• For example, if you install the CCS agent on a client's computer, you will be notified when installation is complete. When you click the subject link, you will be taken to the 'Device Details' interface with the 'MSI Installation State' tab open.

• You can navigate to different pages by clicking 'Next', 'Prev' or the page number at the bottom

• Click the column headers to display the notifications in ascending or descending order

• Click the arrow beside each notification to view detailed information about the notification

Filter

• Click the funnel button at the top-right to open the filter options.

You can use any combination of filters at-a-time to search for specific users.

• To display all the items again, remove / deselect the search key from filter and click 'OK'.

Search Options:

• To search for a specific notification, enter your search criteria like a portion of the subject line or content in the message in the search field and click the magnifier icon.

The notifications that match the search criteria will be displayed in the list.

• To mark a read message as unread, select it and click 'Mark as Unread'

• To mark an unread message as read, select it and click 'Mark as Read'