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Xcitium Platform

Xcitium Platform

Xcitium - Admin Guide

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Manage Your Account > Update Account Details And Customize Reports
  • Introduction To Xcitium
  • Sign Up For A Xcitium Account
  • The Admin Console
  • The Dashboard
  • Manage Admins, Staff And Roles
    • Manage Admins And Staff
    • Manage Roles
    • Admin Privilege Levels
  • Manage Customers
  • Access Xcitium Modules
  • App Store
    • Add Acronis Backup
    • Add Quote Manager
    • Upgrade Endpoint Manager
    • Add Customer Relationship Management
    • Add Xcitium Secure Email Gateway Enterprise
    • Add Service Desk
  • Quick Actions
  • Tool Set
  • Manage Your Account
    • Update Account Details And Customize Reports
    • Xcitium Platform License Account Details
    • Account Security Settings
    • Remote Access Support
  • Manage Subscriptions, Usage, Billing And Settings
    • Manage Subscriptions
    • View Usage Details
    • View Billing Details
    • Configure App Settings And Service URL
  • Reports
  • Notifications
  • View Audit Logs
  • Configure Xcitium Platform Settings
  • Xcitium Support
  • View Release Notes
  • Appendix 1 - Dragon Platform Versions
  • Appendix 2 - Charging For Managed Devices
  • About Xcitium Security Solutions

Update Account Details and Customize Reports


  • Click 'Management' > 'Account' > '/Enterprise Your Details'
  • The account details page lets you edit company information and personalize your reports.

Open account details

  • Click 'Management' > 'Account'
  • The interface will open at the 'Enterprise Account Details / Enterprise Your Account' tab by default:
 

Your Account

  • Edit details about your company, including name. address, contact email and phone number
  • Add any notes in the rich-text editor at the bottom
  • Click 'Save Changes' to apply your mods

Customize Reports


Xcitium reports contain a logo in the header and support/contact details in the footer. This section lets you provide the logo and support details shown in these reports.

  • The Xcitium logo is shown on reports if you don't upload your own
  • The footer is blank if you don't supply support/contact details

Customize reports

  • Click 'Management' > 'Account'
  • Click the 'Enterprise Account Details/Enterprise Your Account' tab
  • Click the 'Upload' button then browse to the image file you want to use. Images should be .png or .jpg format with a resolution of 160x120px
  • Enter your support email and phone number in the respective fields
  • Click 'Save Changes'.
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