Xcitium Platform

• Introduction To Xcitium
• Sign Up For A Xcitium Account
• The Admin Console
• The Dashboard
• Manage Admins, Staff And Roles
  • Manage Admins And Staff
  • Manage Roles
  • Admin Privilege Levels
• Manage Customers
• Access Xcitium Modules
• App Store
  • Add Acronis Backup
  • Add Quote Manager
  • Upgrade Endpoint Manager
  • Add Customer Relationship Management
  • Add Xcitium Secure Email Gateway Enterprise
  • Add Service Desk
• Quick Actions
• Tool Set
• Manage Your Account
  • Update Account Details And Customize Reports
  • Xcitium Platform License Account Details
  • Account Security Settings
  • Remote Access Support
• Manage Subscriptions, Usage, Billing And Settings
  • Manage Subscriptions
  • View Usage Details
  • View Billing Details
  • Configure App Settings And Service URL
• Reports
• Notifications
• View Audit Logs
• Configure Xcitium Platform Settings
• Xcitium Support
• View Release Notes
• Appendix 1 - Dragon Platform Versions
• Appendix 2 - Charging For Managed Devices
• About Xcitium Security Solutions

Manage Subscriptions

 

Click 'Management' > 'Applications' > select an application > click the 'Subscriptions' tab

• The 'Subscriptions' tab shows details about licenses you have purchased for Xcitium applications.

• Details include whether the license is active or not, the start date of the subscription, the name of the product, and more.

View and purchase licenses for a Xcitium product

• Click 'Management' > 'Applications'

• Select an application

Click the 'Subscriptions' tab to view the list of licenses for that application

Each license is shown on a separate row. The following information is available for each license:

Subscription List

• Shows all your licenses for the selected product. Each license row contains basic information such as license name, type, duration, start date and user/endpoint allowance.

• Click a row to view more details about the license.

Details

• Xcitium License Account Username - The email associated with the account which purchased the license.

• Module Name - The name of the application.

• Product Name - The name, duration and user/node allowances covered by the license.

• Status - Whether the license is active or not.

• Subscription ID - The identification number provided for the subscription.

• License Key - License key of the subscribed product.

• Date - The date of subscription.

• Period - The license validity period.

• Number of users - How many end users are covered by the license. This is applicable for products where end users are to be enrolled such as Endpoint Manager.

• Price – The base price of the product.

• Total Price – The total price paid for the product. This depends on the number of users, number of nodes and validity period.

• Payment Type - Indicates how payment was made for the product.
  

Click 'Add New Subscription' to renew, buy or add new license for the module. See 'App Store' for more details about the license purchase process.