Find the desired product help

Manage Mac OS Devices


Click 'Assets' > 'Devices' > 'Device List' > 'Device Management' > click the name of a Mac OS device

  • The MAC details page shows operating system and security information about the device.

  • The screen also lets you manage device profiles, view quarantined files, remotely install packages, configure group membership, and view device logs.

Note: If you haven't done so already, you should first enroll users then enroll their devices.


View and manage Mac OS devices

  • Click 'Assets' > 'Devices' > 'Device List'

  • Click the 'Device Management' tab

    • Select a group to view only its devices
OR
    • Select 'Show all' to view every device added to Xcitium
         

  • Click the name of any Mac OS device to open its details page:



Click the following links to read more about each tab:


Device Name - The device label. You can change this as per your preferences.


Summary- General information about the device, including operating system, network details and security configuration.


Installed Apps - A list of applications currently installed on the device, along with their versions.


Antivirus- Shows all quarantined files on the device over time, and the actions taken by the user/ Xcitium in response.


Associated Profiles - Lists all profiles active on the device.


Package Installation State - Programs that have been installed on the device via Xcitium.


Groups- Device groups to which the endpoint belongs. You can manage group membership from here.


Logs- View events recorded on the device.

  • Alert Logs - Alerts generated because of a breach of monitoring conditions or because of a procedure deployment.

  • Monitoring Logs - Monitoring rules can be added to an Xcitium policy to observe resource usage on a device. For example, you may wish to create a log entry if CPU usage goes above 75% for a certain period of time.

  • Procedure Logs- Results or procedures run manually or automatically by a profile active on the device.

You can use the controls along the top to run remote tasks on the device:




Manage Profiles - Add or remove device configuration profiles. See Assign Configuration Profiles to Selected Devices for more details.


Remote Control - Establish a remote desktop connection to an endpoint. See Remote Management of Windows and Mac OS Devices for help to do this.


Run Procedure - Execute script procedures on the device. See Apply Procedures to Windows and Mac Devices for more details.


Install Mac OS Packages - Remotely install Xcitium Client Security (XCS) for Mac package. See Remotely Install Packages on Mac OS Devices for more details.


Refresh Device Information - Contacts the device and updates displayed information. See Update Device Information for more details.


Wipe / Corporate - Delete data stored on the device if the device is lost or stolen. See Wipe Selected Mobile and Mac Devices for more details.


Lock- Remotely lock the device if it is lost, misplaced or stolen. See Remotely Lock Mobile and Mac OS Devices for help to do this.


Remove a Device - Deletes the device from Xcitium. See Remove a Device to know more.


Owner- Change the user with whom the device is associated. You can also change the type of device to corporate or personal. See Change a Device's Owner and Change the Ownership Status of a Device for more details.