Find the desired product help

Manage Processes on Remote Windows Devices


The process explorer lets you remotely manage running processes on any managed Windows device.

  • Click 'Assets' > 'Devices' > 'Device List'

  • Click the 'Device Management' tab

  • Select a group to view only its devices

Or

  • Select 'Show all' to view every device added to Xcitium

  • Select the target Windows device

  • Click 'Remote Tools' > 'Process Explorer':




You might see an alert if you try to access this feature outside of a maintenance window:

Warning message

  • Click 'Process Explorer' to continue.
Blocked message
  • Click 'Cancel' to return to device management screen
  • Select user type - Choose the user account under which you want to remotely manage processes on the target device.

  • Click 'Connect to Remote Host' to establish the connection.

  • Click 'Cancel Connection' to terminate immediately.

  • A request message is shown to end-user if configured appropriately:


  • You have the following configuration options:

  • Silent control- Take control without notifying the end-user

  • Ask then allow - Ask end-user permission but take control anyway if they don't respond within a set time

  • Ask then deny access - Ask end-user permission but close the connection if they don't respond within a set time

  • Do not allow - Prohibit remote take-over of target devices associated with this profile

  • The user is shown a notification during remote connections:

    Users can click 'End session' to terminate the connection.

The 'Processes' interface for the selected device appears:



All processes that are currently running on the device are shown in the Xcitium interface.

  • Use the button at top-right to toggle between flat list and tree list views

  • Click the funnel icon to filter processes by various criteria

  • Click the right arrow beside a process name to view its child-processes

  • Terminate running processes by selecting them then clicking the 'End Process' button

  • 'Real Time Auto-Update' - gets the latest information about a process from an endpoint every few seconds

  • Start typing the process name in the search field. Matching results will be shown for the letters entered.

Processes - Column Descriptions

Column Header

Descriptions

App/Process

The label of the process or the parent application that triggered the process.

Account

The user account with which the process the running. The system access privileges for the process are limited by the user account.

PID

The process identification number.

Status

Whether the process is running or suspended.

CPU

Memory

Disk

Network

GPU

Indicates the resource usage of the respective hardware/connection bandwidth by the process.

Start time

The date and time the process commenced.

  • The following notification is shown on the endpoint while you are connected:



  • The endpoint user can view your activities by clicking the arrow on the right: