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Xcitium Enterprise

Xcitium Enterprise

Xcitium Enterprise Administrator Guide

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Configuration Templates > Manage Procedures > View And Manage Procedures
  • Introduction To Xcitium Enterprise - Endpoint Protection Platform
    • Key Concepts
    • Best Practices
    • Login Into The Admin Console
    • Upgrade To Full Version
  • The Admin Console
  • The Dashboards
  • CNAPP Dashboard
  • ROI Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
      • Assign Configuration Profiles To A Device Group
      • Remove A Device Group
      • Run Procedures On Device Groups
    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
        • View Network Information
        • View And Manage Profiles Associated With A Device
        • View Maintenance Windows Associated With A Device
        • View And Manage Applications Installed On A Device
        • View The Files On A Device
        • View Exported Configurations And Import Profiles
        • View MSI Files Installed On A Device Through Xcitium
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files On Mac OS Device
        • View And Manage Profiles Associated With A Device
        • View Packages Installed On A Device Through Xcitium
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Dragon
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
        • View Summary Information
        • Manage Installed Applications
        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
        • View The Location Of The Device
        • View And Manage Device Group Memberships
      • Manage IOS Devices
        • View And Edit Device Name Of An IOS Device
        • View Summary Information Of An IOS Device
        • View Applications Installed On An IOS Device
        • View And Manage Profiles Associated With An IOS Device
        • View The Location Of An IOS Device
        • View And Manage Group Memberships Of An IOS Device
      • View User Information
      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
      • Remotely Manage Folders And Files On Windows Devices
      • Manage Processes On Remote Windows Devices
      • Manage Services On Remote Windows Devices
      • Use The Command Prompt On Remote Windows Devices
      • View Event Logs On Remote Windows Devices
      • Apply Procedures To Windows And Mac Devices
      • Remotely Install And Manage Packages On Windows Devices
      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
      • Send Enrollment Link To IOS Devices
      • Generate An Alarm On Android Devices
      • Remotely Lock Mobile And Mac OS Devices
      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
      • Update Device Information
      • Send Text Messages To Mobile Devices
      • Restart Selected Windows Devices
      • Change A Device's Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Remove A Device
      • Generate Device List Report
      • Manage Isolate And Release From Isolation
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Cloud Workloads
  • Cloud Assets
  • Cloud Security
    • View Vulnerabilities Findings
    • Registry Scan
    • CSPM Executive Dashboard
    • Compliance Summary
    • CWPP Dashboard
    • App Behavior
    • Manage Policies
    • Remediation
    • View Alerts
    • Manage Triggers
    • View Reports
  • Users And User Groups
    • Manage Users
      • Create New User Accounts
        • Manually Add Users
        • Import Users From A CSV File
      • Enroll User Devices For Management
        • Enroll Android Devices
        • Enroll IOS Devices
        • Enroll Windows Endpoints
        • Enroll Mac OS Endpoints
        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To User Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On User Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Antivirus Settings
          • Communication Client And Xcitium Client - Security Application Update Settings
          • File Rating Settings
          • Firewall Settings
          • HIPS Settings
          • Containment Settings
          • Maintenance Window Settings
          • VirusScope Settings
          • Xcitium Verdict Cloud
          • Global Proxy Settings
          • Client Proxy Settings
          • Agent Discovery Settings
          • Communication Client And Xcitium Client - Security Application UI Settings
          • Logging Settings
          • Client Access Control
          • External Devices Control Settings
          • Monitors
          • Procedure Settings
          • Remote Control Settings
          • Remote Tools Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Patch Management Settings
          • Performance Settings
          • Thumbnails Settings
          • Chat Settings
          • Applications Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And XcitiumClient - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
      • Export And Import Configuration Profiles
      • Clone A Profile
    • Edit Configuration Profiles
    • Manage Default Profiles
    • Manage Alerts
      • Create A New Alert
      • Edit / Delete An Alert
    • Manage Procedures
      • View And Manage Procedures
      • Create A Custom Procedure
      • Combine Procedures To Build Broader Procedures
      • Review / Approve / Decline New Procedures
      • Add A Procedure To A Profile / Procedure Schedules
      • Import / Export / Clone Procedures
      • Change Alert Settings
      • Apply Procedures To Devices
      • Edit / Delete Procedures
      • View Procedure Results
    • Manage Monitors
      • Create Monitors And Add Them To Profiles
        • Monitors For Windows Devices
        • Monitors For Mac OS Devices
      • View And Edit Monitors
    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
      • View And Edit DLP Discovery Rules
      • Create DLP Monitoring Rules And Add Them To Profiles
      • View And Edit DLP Monitoring Rules
  • Security Systems
    • View Alerts And Security Events
      • View Alerts And Security Events By Time
      • View Alerts And Security Events By Files
      • View Alerts And Security Events By Device
      • Alert Policy
      • Suppression Rule
    • Investigate Events
      • Search Events By Query
      • Search Events By File
      • Search Events By Device
      • View Android Threat History
      • Process Timeline
    • Endpoint Security Status
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • View And Manage Blocked Threats
    • View And Manage Quarantined Items
    • View Contained Threats
    • View And Manage Autorun Items
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
    • View List Of File Verdicts
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Software Inventory
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • Xcitium Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • Management Settings
    • Account Management
    • License Management
      • Manage Your Licenses
      • License Allocations
      • Bill Forecast
  • Configure Xcitium Enterprise
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • Create And Manage Tags
    • Xcitium Enterprise Portal Configuration
      • Import User Groups From LDAP
      • Configure Portal Settings
      • Configure Communication And Security Client Settings
        • Configure The Xcitium Android Client
          • Configure Android Client General Settings
          • Configure Android Client Antivirus Settings
          • Add Google Cloud Messaging (GCM) Token
        • Add Apple Push Notification Certificate
        • Configure Windows Clients
          • Configure Communication Client Settings
          • Configure Client Security Settings
      • Manage Xcitium Enterprise Extensions
      • Configure Xcitium Enterprise Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrator's Time Zone And Language
      • Configure Audit Log Settings
    • Dashboard Settings
    • Cloud Security Settings
      • Manage Cloud Accounts
        • Amazon Web Server (AWS) Account Onboarding
        • Google Cloud Platform (GCP) Account Onboarding
        • Microsoft Azure Account Onboarding
      • Manage Cluster
      • Configure Integrations
        • CWPP
        • CSPM
        • Registry
        • S3 Data Source
      • Create And Manage Labels
      • Create And Manage Tags
      • Create And Manage Groups
      • Configure Ticket Template
    • Data Protection Templates
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • View Version And Support Information
    • Alert Notification Settings
  • Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 - Pre-configured Profiles
  • Appendix 3 - Default Xcitium Security Policy Details
  • About Xcitium

View and Manage Procedures


  • Click 'Assets' > 'Configuration Templates' > 'Procedures'

There are two categories of procedure:

  1. 'Predefined Procedures- two types: 'Script' and 'Patch' procedures.

    • Xcitium does not support patch procedures for MAC devices, and there are currently no predefined procedures for MAC. You can only create custom procedures.

  1. 'My Procedures' - custom procedures that you create.

You cannot edit a predefined procedure, but you can clone one and modify it to create a custom procedure. See Create a Custom Procedure for help with this.


The predefined procedures folder has multiple sub-folders with scripts for various task areas. For example, the 'Patch Deployment' sub-folder has procedures to install updates on Windows OS devices. Click here to view a full list of sub-categories.



Column Heading

Description

OS

The operating system for which the procedure was designed.

Procedure Name

The procedure label.

  • Click the name to view, edit, schedule or approve/decline the procedure.

  • See Review / Approve / Decline New Procedures and Edit / Delete Procedures for more details.

Type

Whether the procedure is a custom or a predefined procedure.

Status

The current status of the procedure. Possible statuses are:

  • Created

  • Edited

  • Ready to review

  • Approved

  • Declined

Custom procedures must be approved by an admin before you can deploy them.

Content Type

States whether the procedure is script procedure or a patch procedure.

Created by

The administrator who created the custom procedure.

  • Click the admin name to view their details. See View User Details if you need help with this.

Created On

Date and time the procedure was created.

Last Modified By

The admin who most recently edited the procedure.

Updated On

Date and time the procedure was last edited.

Controls

Create

Configure a new script or patch procedure. See 'Create a Custom Procedure' for help with this.

Import / Export / Clone

Import a saved procedure, export and save a procedure, or clone an existing procedure.

Cloned procedures can be modified to create a new, custom procedure.

See 'Import / Export / Clone Procedure' for more details.

Run

Execute a procedure on target devices. See 'Apply Procedures to Devices' for more details.

Delete Procedure

Remove procedures from Xcitium . Use the check-boxes to select the procedures.

Export

Save the list of currently displayed procedures as a comma separated values (CSV) file.

The exported .csv is available at 'Dashboard' > 'Reports'

See Export the List of Procedures for more details.



Sub-categories of 'Predefined Procedures':


Xcitium currently has predefined procedures for Windows devices only.

  • Click 'Assets' > 'Configuration Templates' > 'Predefined Procedures'

  • Click the 'Predefined Procedures' folder

  • Open a category folder to view related procedures

  • Procedures are shown on the right:



 

The following table lists all predefined categories and procedures:


Category

Procedures

Application

Scripts to run tasks on Xcitium and 3rd party applications.


Examples include install/uninstall applications, kill running applications, get details on running applications/processes/servers + many other useful scripts.

Xcitium Integration

Scripts to ensure your Xcitium environment runs smoothly. Examples include generate a patch report, run a backup operation, and restart the communication client.

File Operations

Copy, move/delete files/folders, find and remove duplicate files, compress/decompress folders, clean up temporary/downloaded files, and more.

Monitors

Scripts to generate alerts or run specific tasks if a condition is met. For example, 'Alert me if someone connects a USB drive to the system'.


These can be used in the monitor settings of a Windows profile. See Add Custom Monitoring Conditions for more details.

Network

Scripts to run tasks on, or get information about, your network.


For example, view TCP/IP settings, save/restore network configurations, clear DNS cache and more

Patch Deployment

Installation and update of OS patches of different categories.

Reports

Contains procedures for obtaining various system logs.

System

Reboot devices, create restore point, enable/disable USB ports, mapping network drives, running disk defragmentation, fixing disk errors and more.

Task Scheduler

Create new tasks and schedule them, run tasks and more.

User Accounts

Add/remove domain user to a group, enable/disable user access control (UAC), get UAC status and more.



Any predefined procedure can be cloned and edited to create a custom procedure. See the following sections for more details.

  • Import / Export / Clone Procedures

  • Edit Procedures

  • Add a Procedure to a Profile / Procedure Schedules

View 'My Procedures':

  • Click 'Assets' > 'Configuration Templates' > 'Procedures'. Expand the 'My Procedures' folder. Each folder can have sub-folders to contain procedures under specific categories.


 

Add a sub folder to the My Procedures folder:

  • Place your mouse on the 'My Procedures' folder and click '+' beside it

  • Enter a name for the sub-folder to be created in the 'Add Folder' dialog and click 'Add'



The sub-folder will be created and shown under 'My Procedures'.


You can also add sub-folders of a sub-folder. Once sub folders are created, you can create new procedures inside them or import/clone predefined procedures.


See the following sections for more details about:

  • Create a new procedure

  • Import / Export / Clone a procedure

  • Edit a Procedure

Export the Procedure List

  • Click 'Assets' > 'Configuration Templates' > 'Procedures'.

  • Click 'My Procedures' or 'Predefined Procedures'.

  • Click the 'Export' button then choose 'Export to CSV':



  • The CSV file will be available in 'Dashboard' > 'Reports'

  • See Reports in The Dashboards for more details.

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