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Allow Remote Control Requests

  • Xcitium  Enterprise allows admins in your company to remotely access your Windows/Mac device in order to solve issues, install software, run system maintenance and more.

  • If your admin has so configured, you can view the remote session, respond to remote control notifications and terminate the session.

  • You will be asked to accept or decline the initial connection request:




If no response is given, the connection will go ahead after the timeout period expires.

  • Click 'Allow' to accept the remote control request

Once the connection is established, a notification appears on your desktop. The notification tells you who is connected to your computer and the duration of the session:


 

  • You can terminate the session at any time by clicking 'End session'.