Xcitium Enterprise

• Introduction To Xcitium Client - Security For MAC
  • System Requirements
  • Install Xcitium Client - Security For MAC
  • Start CCS
  • Understand CCS Alerts
• The Summary Screen
  • View Antivirus Events
• Antivirus Tasks - Introduction
  • Run A Scan
  • Update Virus Database
  • Quarantined Items
  • Scanner Settings
    • Real Time Scan
    • Manual Scan
    • Scheduled Scan
    • Exclusions
  • Scheduled Scans
  • Scan Profiles
• More Options - Introduction
  • Preferences
    • Language Settings
    • Log Settings
    • Update Settings
    • Device Control
  • Manage My Configurations
    • Xcitium Preset Configurations
    • Import / Export And Manage Personal Configurations
  • Diagnostics
  • Containment (Beta)
  • Help
  • About
  • View Logs
    • Antivirus Logs
      • Filter Antivirus Logs
    • Alerts Displayed Logs
      • Filter Alerts Displayed Logs
    • Tasks Launched Logs
      • Filter Tasks Launched Logs
    • Configuration Change Logs
      • Filter Configuration Change Logs
• Appendix 1 - XCS For Mac How To Tutorials
  • Scan Your Computer For Viruses
  • View Antivirus Events
  • Configure Database Updates
  • Quickly Set Up Security Levels
  • Change CCS Language Settings
  • Run An Instant Antivirus Scan On Selected Items
  • Create A Scheduled Scan
  • Restore Incorrectly Quarantined Items
  • Switch Off Automatic Antivirus Updates
  • Suppress Alerts With Silent Mode
• About Xcitium

Diagnostics

Click the 'More' tab > 'Diagnostics'

The diagnostics scanner checks your system to make sure that the application is installed correctly.

• File System - Check that all of Xcitium's system files are present and have been correctly installed.

• Registry - Check that all of Xcitium's registry keys are present and in the correctly installed.

• Incompatible software - Checks for software that is known to have compatibility issues with XCS.
  

Open the diagnostics tool

• Open Xcitium Client Security

• Click the 'More' tab > 'Diagnostics'

•  If your installation does not have any errors, you will see the following dialog:
  

• If the utility finds errors you will be prompted to fix them:
  

• Click 'Yes'. The diagnostics utility automatically fixes problems and prompts you to restart the computer.

• Restart your computer for the changes to take effect.

• If the utility could not fix the problems, it will prompt you to create a diagnostics report: