Comodo Help
Find the desired product help
SOCaaP

SOCaaP

Version 2.2

English

Print Help
SOCaaP Alerts/Escalations > The Home Screen
  • Introduction
    • Logging-in To The SOCaaP Console
  • Dashboard Overview
    • Summary
    • Alerts,Incidents And Website Vulnerabilities
    • Customer Health
  • SOCaaP Alerts/Escalations
    • Log-in To The Admin Console
    • The Home Screen
    • Service Summary
    • Incidents Overview
      • Incidents
      • Threat Summary
    • Log Collection Summary
    • Threat Communication Graph
    • Tickets
    • Reports
    • Notification Settings
    • Integrate Your Office 365 Account With SOCaaP
  • SOCaaP XDR
    • Log-in To The Admin Console
    • The Main Interface
    • Eveny Query
      • Configure Event Queries
    • Report Generation
    • Administration
      • Event Collection
      • Phantom Settings
      • Manage Users
    • Appendix 1 – Field Groups And Event Items Description
    • Appendix 2 –SOCaaP Supported Logs
  • SOCaaP Web Protection
    • Add Websites
    • The Main Interface
    • The Dashboard
    • Website Data And Settings
      • Website Overview
      • Security Scans
        • Website Scans
        • Website Files Security Scans
          • Malware Scan Settings
            • Automatic Configuration
            • Manual Configuration
          • Run A Scan And View Results
          • Notifications, Malware Removal And Scheduled Scans
        • Vulnerability Scans
          • CMS Vulnerability Scans
          • OWASP Top 10 Vulnerability Scans
      • Content Delivery Network
        • Activate CDN For A Website
        • CDN Settings
        • View CDN Metrics
      • Firewall
        • WAF Statistics
        • WAF Events
        • Configure WAF Policies
        • Manage Custom Firewall Rules
      • SSL Configuration
      • DNS Configuration
      • Add Trust Seal To Your Websites
      • Back Up Your Website
        • Backup Settings
        • On-Demand Backup
        • View Backup Records And File Statistics
        • Restore And Download Website Files
        • Delete Backups
    • Manage Your Profile
  • Sensor Installation
    • Requirements
    • (Option 1) Create Installation Media
    • (Option 2) Deploy Virtual Machine Environment
      • Create A New Virtual Machine
      • Configure Memory Size
      • Configure Hard Disk
      • Configure Hard Disk File Type
      • Configure Storage On Physical Hard Disk
      • Configure Size Of Virtual Hard Disk
      • Configure Network Settings
      • Select VM Startup Disk
    • Sensor Installation Steps
    • Sensor Configuration Steps
      • Login To The Web Portal
      • User Settings
      • Configure Network
      • Configure Timezone
      • Key Activation
      • (Optional) Valkyrie Key Verdict
      • (Optional) Forward Log
  • Frequently Asked Questions
  • About Xcitium Security Solutions

The Home Screen


SOCaaP Alerts/Escalations is an integrated suite of managed detection-response technologies comprising Network Detection & Response (NDR), Endpoint Detection & Response (EDR), Web Detection & Response (WDR) and Cloud Detection & Response (CDR).


After you subscribe for SOCaaP Alerts/Escalations, Xcitium will continuously review the raw data from your instance and update Alerts/Escalations so it delivers the information most relevant to your needs.


The home screen shows at-a-glance summary of customers’ statistics on tiles such as incidents, tickets, reports and so on.

  • Click ‘Home’ on the left if not already open. 
  • Note - Home screen is shown if there are more than one customer for the account. 





Click this to expand / collapse the left menu


 Click the drop-down and select your customer.




Click this button to toggle between full screen and normal.



Click this button to configure notification settings. This area also allows you to configure to collect data from Office 365 accounts.


Clicking an item in each tile opens its respective section:



  • Customer name – Clicking this will open the service summary screen.
  • Unread reports - Opens the reports section.
  • Incidents – Opens the incidents screen.
  • Escalated tickets, open tickets and tickets notified – Opens the tickets section.


Click the following links to find out more about each interface:

  • The Home Screen
  • Service Summary
  • Incidents Overview 
  • Incidents 
  • Threat Summary 
  • Log Collection Summary
  • Threat Communication Graph
  • Tickets
  • Reports
  • Notification Settings
  • Integrate your Office 365 Account with SOCaaP
Our Products
  • Free Antivirus
  • Free Internet Security
  • Website Malware Removal
  • Free Anti-Malware
  • Anti-Spam (Free Trial)
  • Windows Antivirus
  • Antivirus for Windows 7
  • Antivirus for Windows 8
  • Antivirus for Windows 10
  • Antivirus for MAC
  • Antivirus for Linux
  • Free Endpoint Security
  • Free ModSecurity
  • Free RMM
  • Free Website Malware Scanner
  • Free Device Manager for Android
  • Free Demo
  • Network Security
  • Endpoint Protection
  • Antivirus for Android
  • Comodo Antivirus
  • Wordpress Security
Cheap CDN
  • Bootstrap CDN
  • Semantic UI CDN
  • Jquery CDN
  • CDN Plans
  • CDN
  • Free CDN
Enterprise
  • Patch Management Software
  • Patch Manager
  • Service Desk
  • Website Down
  • Endpoint Protection Solutions
  • Website Security Check
  • Remote Monitoring and Management
  • Website Security
  • Device Manager
  • ITSM
  • CRM
  • MSP
  • Android Device Manager
  • MDR Services
  • Managed IT Support Services
  • Free EDR
Free SSL Certificate
Support Partners Terms and Conditions Privacy Policy

© Comodo Group, Inc. 2025. All rights reserved.