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Comodo Internet Security

Comodo Internet Security

Version 6.3

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Appendix 1 CIS How To... Tutorials > Restoring Incorrectly Quarantined Item(s)
  • Introduction To Comodo Internet Security
    • Special Features
    • System Requirements
    • Installation
      • CIS Premium – Installation
      • CIS Pro - Installation And Activation
      • CIS Complete - Installation And Activation
      • Activating CIS Pro/Complete Services After Installation
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    • Starting Comodo Internet Security
    • The Main Interface
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      • The Tasks Interface
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    • Understanding Security Alerts
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    • Instantly Scan Files And Folders
    • Processing Infected Files
    • Manage Virus Database And Program Updates
    • Manage Quarantined Items
    • View CIS Logs
      • Antivirus Logs
        • Filtering Antivirus Logs
      • Firewall Logs
        • Filtering Firewall Logs
      • Defense+ Logs
        • Filtering Defense+ Logs
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        • Filtering Alerts Displayed Logs
      • Tasks
        • Filtering Tasks Launched Logs
      • Configuration Changes
        • Filtering Configuration Changes Logs
    • Manage CIS Tasks
    • View Active Internet Connections
    • View Active Process List
  • Firewall Tasks – Introduction
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    • Stealth Your Computer Ports
    • Manage Network Connections
    • Stop All Network Activities
    • Advanced Firewall Settings
  • Sandbox Tasks – Introduction
    • The Virtual Kiosk
      • Starting The Virtual Kiosk
      • The Main Interface
      • Running Browsers Inside The Virtual Kiosk
      • Opening Files And Running Applications Inside The Virtual Kiosk
      • Configuring The Virtual Kiosk
      • Closing The Virtual Kiosk
    • Run An Application In The Sandbox
    • Reset The Sandbox
  • Advanced Tasks – Introduction
    • Create A Rescue Disk
      • Downloading And Burning Comodo Rescue Disk
    • Remove Deeply Hidden Malware
    • Submit Files
    • Identify And Kill Unsafe Running Processes
  • Advanced Settings
    • General Settings
      • Customize User Interface
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      • Manage CIS Configurations
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    • Security Settings
      • Antivirus Settings
        • Real-time Scanner Settings
        • Scan Profiles
        • Exclusions
      • Defense+ Settings
        • HIPS Behaviour Settings
        • Active HIPS Rules
        • HIPS Rule Sets
        • Protected Objects
          • Protected Files
          • Blocked Files
          • Protected Registry Keys
          • Protected COM Interfaces
        • Behavior Blocker
          • The Sandbox - An Overview
            • Unknown Files - The Auto - Sandboxing And Scanning Processes
        • Configure The Sandbox
      • Firewall Settings
        • Firewall Behavior Settings
        • Application Rules
        • Global Rules
        • Firewall Rule Sets
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          • Network Zones
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  • TrustConnect Overview
  • Comodo Dragon
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  • Appendix 1 CIS How To... Tutorials
    • Enabling / Disabling Security Components Easily
    • Setting Up The Firewall For Maximum Security And Usability
    • Blocking Internet Access While Allowing Local Area Network (LAN) Access
    • Setting Up The HIPS For Maximum Security And Usability
    • Setting Up The Behavior Blocker For Maximum Security And Usability
    • Password Protect Your CIS Settings
    • Reset Forgotten Password (Advanced)
    • Running An Instant Antivirus Scan On Selected Items
    • Creating An Antivirus Scanning Schedule
    • Running Untrusted Programs Inside Sandbox
    • Running Browsers Inside Sandbox
    • Running Untrusted Programs Inside Virtual Kiosk
    • Running Browsers Inside The Virtual Kiosk
    • Restoring Incorrectly Quarantined Item(s)
    • Submitting Quarantined Items To Comodo For Analysis
    • Enabling File Sharing Applications Like BitTorrent And Emule
    • Blocking Any Downloads Of A Specific File Type
    • Disabling Behavior Blocker And Auto-Sandboxing On A Per-application Basis
    • Switching Between Complete CIS Suite And Individual Components (just AV Or FW)
    • Switch Off Automatic Antivirus And Software Updates
    • Suppressing CIS Alerts Temporarily While Playing Games
    • Renewing Your License
  • Appendix 2 - Comodo Secure DNS Service
    • Router - Manually Enabling Or Disabling Comodo Secure DNS Service
    • Windows XP - Manually Enabling Or Disabling Comodo Secure DNS Service
    • Windows 7 / Vista - Manually Enabling Or Disabling Comodo Secure DNS Service
  • Appendix 3 - Glossary Of Terms
  • About Comodo Security Solutions

Restoring Incorrectly Quarantined Item(s)

 

If you have incorrectly quarantined item(s) or you feel an item has been incorrectly quarantined by the application (a false positive) then you can restore it/them using the following procedure.

 

To submit Quarantined items

  1. Click the 'Tasks' arrow on the home screen to open the main Tasks menu

  2. In 'General Tasks', click 'View Quarantine'.

The 'Quarantine' interface will open. The interface displays a list of items moved to Quarantine manually, from the results of real-time scanning, on-demand scanning and scheduled scans.

 



  1. Choose the items to be restored by selecting the checkboxes beside them.

  2. Click the handle from the bottom and choose 'Restore'.

An option to add the selected items to AV excluded files will open. 




If you select 'Yes', these items will not be included for AV scans. If you select' No', these items will be included for AV scans and quarantined during the next scanning.

  1. Click 'Close' button to exit.

Click here for more details on the Quarantined Items.


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