Manage Quarantined Items
Click 'Tasks' > 'Advanced Tasks' > 'View Quarantine'
- The 'Quarantine' interface contains a list of malicious files which CIS has isolated to prevent them from infecting your system.
- All files in quarantine are encrypted, so they cannot run or cause harm.
- Items are usually quarantined by the antivirus scanner, but it is also possible to manually quarantine items. See 'General Tasks' > 'Scan and Clean Your Computer' if you want to learn about the AV scanner.
Open the 'Quarantine' interface
- Click 'Tasks' on the CIS home screen
- Click 'Advanced Tasks' > 'View Quarantine'
- Item - The name of the malicious component
- Location - The file path of the item
- Date/Time - When the item was moved to quarantine
The interface lets you review quarantined files and take the following main actions:
Search and filter options:
- Click any column header to sort the items in alphabetical order.
- Click the search icon in the 'Item' column to search for a file by name.
- Click the search icon in the 'Location' column to search by file-path.
- Click
the icon in the 'Date/Time' column to filter results by time period.
Files or folders that you are suspicious of can be manually moved to quarantine:
- Click 'Tasks' on the CIS home screen
- Click 'Advanced Tasks' > 'View Quarantine'
- Click the 'Add' button at the top
- Navigate to the file you want to add to the quarantine and click 'Open'.
The file will be added to 'Quarantine'. You can even send the file for analysis to Comodo, for inclusion in the white list or black list, by clicking the 'Submit' button.
Remove a quarantined item
- Click 'Tasks' on the CIS home screen
- Click 'Advanced Tasks' > 'View Quarantine'
- Select the items in the quarantine interface and click the 'Delete' button at the top
- Click the 'Delete All' button if you want to permanently remove all quarantined items
- The files will be deleted from your computer
- Click 'Tasks' on the CIS home screen
- Click 'Advanced Tasks' > 'View Quarantine'
- Select the items to be moved back to their original locations and click the 'Restore' button at the top.
You will be asked if you want to add the item to the Exclusions list:
- 'Yes' - The file will be restored to its original location. It will not be flagged as dangerous nor quarantined by future antivirus scans.
- 'No' - The file will be restored to its original location. If the file contains malware it will be re-quarantined by the next antivirus scan.
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Note: You need to run CIS with admin privileges in order to restore a file. If you are not logged in as an admin already:
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Submit quarantined items to Comodo for analysis
You can submit files which you think are safe but have been mis-identified as malware by CIS (false positives) from the 'Quarantine' interface.
- Click 'Tasks' on the CIS home screen
- Click 'Advanced Tasks' > 'View Quarantine'
- Select the items you want to send then click the 'Submit' button at the top
- The file will be uploaded to Comodo for analysis
- Comodo will analyze all submitted files. If they are found to be trustworthy, they will be added to the Comodo safe list (white-listed). Conversely, if they are found to be malicious, they will be added to the database of virus signatures (blacklisted)
- You can see the status of your submitted files from the 'Settings' > 'File Rating' > 'Submitted Files' interface. See Submitted Files for guidance on this.