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Comodo Endpoint Security Manager

Comodo Endpoint Security Manager

Administrator Guide v 1.6

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Appendix 3 - Behavior Of Actions When No User Is Logged In
  • Introduction To Comodo Endpoint Security Manager
    • Guide Structure
    • Overview Of Modules
  • Installing Comodo Endpoint Security Manager
    • System Installation Requirements
      • Central Service Computer
      • Administrative Console
      • CESM Agent Computer(s)
    • Installation And Licensing
      • Installing CESM Central Service And CESM Administrative Console
      • Upgrading To Comodo Endpoint Security Manager Version 1.6
        • Upgrading CESM Version 1.5.1 To CESM Version 1.6
        • Upgrading CESM Version 1.5 To CESM Version 1.6
        • Upgrading CESM Version 1.4 To CESM Version 1.6
        • Upgrading CESM Version 1.3 To CESM Version 1.6
      • Installing Comodo Offline Updater Utility
        • Upgrading Comodo Offline Updater
      • Local Installation Of CIS And The Agent
      • Licensing
  • The Administrative Console
    • Logging In To The Administrative Console
    • Administrative Console Overview
      • Persistent Navigational Elements -The File Menu And Shortcut Toolbar
    • The Start Page
      • The Add Computers Wizard
      • The Install Agents Wizard
      • The New Task Wizard
      • New Computers Group
      • The Install Packages Wizard
      • The Computers Area
      • The Tasks Area
      • The System Status Area
      • The Overall Endpoint Security Area
      • How To Upgrade
      • How To Install CIS
      • How To Configure CIS
      • How To Install CDE
      • How To Buy Licenses For More Endpoints
      • New Release Features
      • FAQs
      • Forums
      • The Support Area
    • Importing Network Structure
      • Initiating The Import
      • Importing From Active Directory
      • Importing From A Workgroup
      • Importing Computers By IP Addresses
    • The Computers And Group Manager Windows
      • The Computers Window – Functionality And Purpose
      • The Group Manager Window – Functionality And Purpose
    • The Package Management Window
      • Opening The Package Manager Window
      • Adding A Package To Comodo Endpoint Security Manager
    • The Discovery Profiles Window
      • Opening The Discovery Profiles Window
      • OS Version Profile
      • System Information Profile
      • Windows Services Profile
      • Installed Products Profile
      • File System Items List Profile
      • Windows Command Profile
      • Power Policy Profile
      • Windows Process List Profile
      • Screenshot Profile
      • System Statistics Profile
      • Users List Profile
      • CIS Config Profile
        • Example - Using CIS Config Discovery Profile To Roll Out An Existing CIS Configuration Onto Other Machines
      • CIS - Quarantined Items Profile
      • CIS - Firewall Log Profile
      • CIS - Defense+ Log Profile
      • CIS - AntiVirus Log Profile
      • CIS - Infected Items Profile
      • CIS - Trusted Vendors Profile
      • CIS - Safe Files List
      • CIS – Update Hosts List
      • CDE - Config Profile
    • The Sequence Manager Window
      • Opening The Sequence Manager Window
      • Creating A Sequence And Adding Actions To That Sequence
    • The Task Manager Window
      • Opening The Task Manager Window
      • Creating And Executing A Task
    • The Task Result Manager Window
      • Opening The Task Result Window
    • The Notification Monitor Window
      • Opening The Notification Monitor
      • The Notification History Window
    • The Request Monitor
      • Opening The Request Monitor Window
      • The Request History Window
    • Reports
      • Computer Details Report
      • Malware Statistics
      • Antivirus Database Updates
    • The Tools Options
      • Create Agent Installation Package
      • Opening The Import And Export Settings Wizard
    • The Help Options
      • The Help Window
      • Support
      • Live PC Support
      • The About Window
      • The CESM Upgrade License Wizard
        • How To Load A New License
        • How To Purchase A New License
        • Purchasing Additional Licenses
  • Workstation / Workgroup Management
    • Managing Computer Tree Items
      • Context Management Menu - Table Of Parameters
    • Managing Groups Of Computers
      • Creating Groups
    • Preparing Imported Computers For Remote Management
      • Assigning Managed Status To Imported Computers
      • Installing CESM Remote Agent
        • Installation Through CESM Console
        • Manual Installation Of A Remote Agent
        • Updating CESM Remote Agents
      • Uninstalling CESM Remote Agents
  • Managing Computers Using The CESM Administrative Console
    • Prerequisites
    • Step 1. Run A Set Of Discovery Profiles On The Managed Computers
    • Step 2. Upload The Comodo Internet Security Installation Package To The CESM Console
    • Step 3. Create A Sequence Of Actions To Install The Comodo Internet Security Package On Managed Computers
    • Step 4. Add The Sequence To A Task And Execute That Task On Managed Computers
    • Step 5. Managing Requests (Alerts) From Comodo Internet Security On Managed Computers
  • FAQs
  • Appendix 1 - Setting Up A Local Update Server
    • Comodo Offline Updater Utility - Interface Basics
      • Persistent Navigational Elements -The File Menu And Shortcut Toolbar
    • Overview Of Download Log And Request Log Windows
    • Configuration Of The Comodo Offline Updater Utility
      • Synchronization Settings
      • Proxy Settings
    • Pointing Managed Installations Of CIS To The Local Update Server
  • Appendix 2 - The Service Configuration Tool
    • Start And Stop The CESM Service
      • Change The Language Of The Configuration Tool
    • Settings
      • Edit The Connection Settings Of The Server
      • Edit Server Connection Port And Agent Connection Port Settings
    • Viewing Database Event Log
  • Appendix 3 - Behavior Of Actions When No User Is Logged In
  • About Comodo

Appendix 3 - Behavior of Actions When No User is Logged in

 



Certain Actions may not execute successfully is there is no user currently logged in to the target endpoint. This appendix contains a table that explains which Actions require a user to be logged in and the error messages produced if this is not the case.

 Note: The table assumes the following conditions are true: 

  •  The machine is displayed as 'Green' in the CESM interface;
  •  Agent is installed on the target endpoint;
  • Endpoint is powered on;
  • No internal network connection problems.
  • No user is currently logged on to the endpoint.



CESM Action  

The Task Result (as it appears in the Task Result Manager window)

Message (as it appears in the Task Result Manager window)

CIS - Set Predefined Config

Succeeded

Applied after user logon

CIS - Run a Scan

Failed

Cannot process CESM request in local mode

CIS - Clear Quarantine

Failed

Cannot process CESM request in local mode

CIS - Restore from Quarantine

Failed

Cannot process CESM request in local mode

CIS - Update (Virus Database/Programs)

Succeeded

Update can be processed only when the user is logged on.

CIS - Remove from Quarantine

Failed

Cannot process CESM request in local mode

CIS - Set Update URL

Failed

Cannot process CESM request in local mode

CIS - Set config

Succeeded

Applied after user logon

CIS - Set Local Mode Password

Failed

Cannot process CESM request in local mode

CIS - Set Safe File List

Succeeded

Applied after user logon

CIS - Append to Safe File List

Failed

Cannot process CESM request in local mode

CIS - Remove from Safe Files List

Failed

Cannot process CESM request in local mode

CIS - Set Trusted Vendors

Succeeded

Applied after user logon

CIS - Append to Trusted Vendors

Failed

Cannot process CESM request in local mode

CIS - Remove from Trusted Vendors

Failed

Cannot process CESM request in local mode

CIS - Run Scan by profile

Failed

Cannot process CESM request in local mode

CIS - Set Update Hosts List

Failed

Cannot process CESM request in local mode

CIS - Set Proxy Settings

Succeeded

Applied after user logon

 

 

The actions with the Task result 'Succeeded' are successfully executed but the changes will be applied only after the user logs in to the endpoint.


The following table explains the behavior of certain Actions depending on whether the user is or is not logged in.

 

CESM Action

 

When the user is logged in

 

When the user is not logged in

 

Reboot the computer

 

A request for reboot is displayed to the user. The request window is shown for the specified time.

 

The endpoint reboots immediately.

 

Install Package (with 'Allow Reboot' specified as parameter, for the packages that require rebooting the endpoint to complete the installation)

 

After the installation, a request for reboot is displayed to the user. The request window is shown for 3 minutes.

 

The endpoint reboots immediately after installation. No request window is shown. 

 

Send Message

 

Message is shown on the endpoint.

 

Message is not shown on the endpoint.

 

 

 

 



 

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