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Comodo Endpoint Security Manager

Comodo Endpoint Security Manager

Administrator Guide v 1.6

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The Administrative Console > The Request Monitor > Opening The Request Monitor Window
  • Introduction To Comodo Endpoint Security Manager
    • Guide Structure
    • Overview Of Modules
  • Installing Comodo Endpoint Security Manager
    • System Installation Requirements
      • Central Service Computer
      • Administrative Console
      • CESM Agent Computer(s)
    • Installation And Licensing
      • Installing CESM Central Service And CESM Administrative Console
      • Upgrading To Comodo Endpoint Security Manager Version 1.6
        • Upgrading CESM Version 1.5.1 To CESM Version 1.6
        • Upgrading CESM Version 1.5 To CESM Version 1.6
        • Upgrading CESM Version 1.4 To CESM Version 1.6
        • Upgrading CESM Version 1.3 To CESM Version 1.6
      • Installing Comodo Offline Updater Utility
        • Upgrading Comodo Offline Updater
      • Local Installation Of CIS And The Agent
      • Licensing
  • The Administrative Console
    • Logging In To The Administrative Console
    • Administrative Console Overview
      • Persistent Navigational Elements -The File Menu And Shortcut Toolbar
    • The Start Page
      • The Add Computers Wizard
      • The Install Agents Wizard
      • The New Task Wizard
      • New Computers Group
      • The Install Packages Wizard
      • The Computers Area
      • The Tasks Area
      • The System Status Area
      • The Overall Endpoint Security Area
      • How To Upgrade
      • How To Install CIS
      • How To Configure CIS
      • How To Install CDE
      • How To Buy Licenses For More Endpoints
      • New Release Features
      • FAQs
      • Forums
      • The Support Area
    • Importing Network Structure
      • Initiating The Import
      • Importing From Active Directory
      • Importing From A Workgroup
      • Importing Computers By IP Addresses
    • The Computers And Group Manager Windows
      • The Computers Window – Functionality And Purpose
      • The Group Manager Window – Functionality And Purpose
    • The Package Management Window
      • Opening The Package Manager Window
      • Adding A Package To Comodo Endpoint Security Manager
    • The Discovery Profiles Window
      • Opening The Discovery Profiles Window
      • OS Version Profile
      • System Information Profile
      • Windows Services Profile
      • Installed Products Profile
      • File System Items List Profile
      • Windows Command Profile
      • Power Policy Profile
      • Windows Process List Profile
      • Screenshot Profile
      • System Statistics Profile
      • Users List Profile
      • CIS Config Profile
        • Example - Using CIS Config Discovery Profile To Roll Out An Existing CIS Configuration Onto Other Machines
      • CIS - Quarantined Items Profile
      • CIS - Firewall Log Profile
      • CIS - Defense+ Log Profile
      • CIS - AntiVirus Log Profile
      • CIS - Infected Items Profile
      • CIS - Trusted Vendors Profile
      • CIS - Safe Files List
      • CIS – Update Hosts List
      • CDE - Config Profile
    • The Sequence Manager Window
      • Opening The Sequence Manager Window
      • Creating A Sequence And Adding Actions To That Sequence
    • The Task Manager Window
      • Opening The Task Manager Window
      • Creating And Executing A Task
    • The Task Result Manager Window
      • Opening The Task Result Window
    • The Notification Monitor Window
      • Opening The Notification Monitor
      • The Notification History Window
    • The Request Monitor
      • Opening The Request Monitor Window
      • The Request History Window
    • Reports
      • Computer Details Report
      • Malware Statistics
      • Antivirus Database Updates
    • The Tools Options
      • Create Agent Installation Package
      • Opening The Import And Export Settings Wizard
    • The Help Options
      • The Help Window
      • Support
      • Live PC Support
      • The About Window
      • The CESM Upgrade License Wizard
        • How To Load A New License
        • How To Purchase A New License
        • Purchasing Additional Licenses
  • Workstation / Workgroup Management
    • Managing Computer Tree Items
      • Context Management Menu - Table Of Parameters
    • Managing Groups Of Computers
      • Creating Groups
    • Preparing Imported Computers For Remote Management
      • Assigning Managed Status To Imported Computers
      • Installing CESM Remote Agent
        • Installation Through CESM Console
        • Manual Installation Of A Remote Agent
        • Updating CESM Remote Agents
      • Uninstalling CESM Remote Agents
  • Managing Computers Using The CESM Administrative Console
    • Prerequisites
    • Step 1. Run A Set Of Discovery Profiles On The Managed Computers
    • Step 2. Upload The Comodo Internet Security Installation Package To The CESM Console
    • Step 3. Create A Sequence Of Actions To Install The Comodo Internet Security Package On Managed Computers
    • Step 4. Add The Sequence To A Task And Execute That Task On Managed Computers
    • Step 5. Managing Requests (Alerts) From Comodo Internet Security On Managed Computers
  • FAQs
  • Appendix 1 - Setting Up A Local Update Server
    • Comodo Offline Updater Utility - Interface Basics
      • Persistent Navigational Elements -The File Menu And Shortcut Toolbar
    • Overview Of Download Log And Request Log Windows
    • Configuration Of The Comodo Offline Updater Utility
      • Synchronization Settings
      • Proxy Settings
    • Pointing Managed Installations Of CIS To The Local Update Server
  • Appendix 2 - The Service Configuration Tool
    • Start And Stop The CESM Service
      • Change The Language Of The Configuration Tool
    • Settings
      • Edit The Connection Settings Of The Server
      • Edit Server Connection Port And Agent Connection Port Settings
    • Viewing Database Event Log
  • Appendix 3 - Behavior Of Actions When No User Is Logged In
  • About Comodo

Opening the Request Monitor Window



Administrators can open the 'Request Monitor' window in the following ways:

  • Via the File Menu. Select ' View >Request Monitor' to open the 'Request Monitor' viewer.

  • Via the shortcut toolbar button:

  • Via keyboard shortcut. Press 'CTRL + ALT + R'




 

 The Request Monitor – Table of Parameters

Column Name

Description

Description

Enables the administrator to view detailed information about the request.

Computer

Enables the administrator to view the computer from which the request was received.

Created

Enables the administrator to view the date and time that the request was propagated on the computer listed in the 'Computer' column.

Expired At

Enables the administrator to view the time at which the request expired.

Received

Enables the administrator to view the date and time that the request was received by the CESM Administrative Console

Product Name

Enables the administrator to view the name of product that sent the request. (for example, Comodo Internet Security)

Product Version

Enables the administrator to view the version of product that sent the request.

Control

Description

 
Clear Expired

Enables the administrator to remove expired requests from the list by selecting the 'Clear Expired' button.

Note: Requests that are removed from the Request Monitor can still be viewed in the 'Request History' window.

Response pane

Enables the administrator to react to the received request by selecting a preset response. The 'Allow' and 'Block' responses are always available for any request. There may also be additional response choices listed under the default 'Allow' and 'Block' responses. The additional responses that are available for any one request are dependent on the nature of the request and on the product that propagated the request.





































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