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Comodo Endpoint Security Manager

Comodo Endpoint Security Manager

Administrator Guide v 2.1

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Introduction To Endpoint Security Manager – SME > Removing Incompatible Products
  • Introduction To Endpoint Security Manager – SME
    • Software Components And System Requirements
    • Removing Incompatible Products
    • Installing And Configuring The Service
    • Key Concepts
    • Best Practices
    • Quick Start Guide
  • The Administrative Console
    • Logging-in To The Administrative Console
    • The Dashboard Area
      • Adding And Re-configuring Tiles
      • Quick Actions Tiles
      • Policy Status Tile
      • Endpoint Updates Tile
      • Endpoint Infections Tile
      • Connectivity Tile
      • Getting Started Tile
      • System Status Tile
      • License Status Tile
      • Software Tile
    • The Computers Area
      • Adding Endpoint Computers To ESM
        • Importing Computers By Automatic Installation Of Agent
        • Adding Computers By Manual Installation Of Agent And CIS
        • Updating Comodo Software On Managed Computers
      • Creating Endpoint Groups
      • Viewing Endpoints
      • Updating Endpoints
    • The Policies Area
      • Viewing Policies
      • Creating A New Policy
    • The Reports Area
      • Reports Gallery
        • Computer Details Report
        • CIS Configuration Report
        • Computer Infections Report
        • Quarantined Items Report
        • Antivirus Updates Report
        • CIS Log Report
        • Policy Compliance Report
        • Policy Delta Report
        • Malware Statistics Report
        • Top Ten Malware Report
      • Report Explorer
      • Report Settings
    • About
    • Logging Out Of ESM Console
  • How To... Tutorials
    • How To Connect CIS To CESM At The Local Endpoint
    • How To Configure CIS Policies - An Introduction
    • How To Set Up External Access From The Internet
    • How To Install CIS
  • Appendix 1 - The Service Configuration Tool
    • Start And Stop The ESM Service
    • Main Settings
    • Server Certificate
    • Internet And Mail Settings
    • Caching Proxy Settings
    • Viewing Database Event Log
  • About Comodo

Removing Incompatible Products

 

For Comodo Internet Security to operate correctly, incompatible security software must first be removed from endpoint machines.

  • During the installation process, ESM BE can detect and automatically remove some brands of incompatible software

  • However, certain software can be detected by ESM, but must be removed manually

  • The following table contains a list of incompatible software and states whether ESM can detect and remove it or only detect it

  

 

Vendor

 

Product Name

 

Uninstall Type

 

Components

 

AVAST Software

 

avast! Free Antivirus

 

Detect only

 

avast! Free Antivirus

 

Symantec Corporation

 

Symantec Endpoint Protection

 

Automatic

 

Symantec Endpoint Protection

 

Agnitum

 

Outpost Security Suite Pro 7.1

 

Detect only

 

Outpost Security Suite Pro 7.1

 

Sophos Limited

 

Sophos Endpoint Security and Control

 

Automatic

 

Sophos AutoUpdate

Sophos Anti-Virus

Sophos Client Firewall

 

McAfee, Inc.

 

McAfee Total Protection

 

Detect only

 

McAfee SecurityCenter 11.0

McAfee VirusScan 15.0

McAfee Personal Firewall 12.0

McAfee SiteAdvisor 3.3

McAfee Anti-Spam 12.0

McAfee Parental Controls 13.0

McAfee Anti-Theft File Protection 2.0

McAfee Online Backup 3.0

McAfee QuickClean and Shredder 11.0

 

McAfee Internet Security

 

Detect only

 

McAfee SecurityCenter 11.0

McAfee VirusScan 15.0

McAfee Personal Firewall 12.0

McAfee Anti-Spam 12.0

McAfee Parental Controls 13.0

McAfee Online Backup 3.0

McAfee QuickClean and Shredder 11.0

 

McAfee VirusScan Enterprise

 

Automatic

 

McAfee VirusScan Enterprise

 

ESET

 

ESET Smart Security

 

Automatic

 

ESET Smart Security

 

Doctor Web, Ltd.

 

Dr.Web anti-virus for Windows 6.0 (x86/x64)

 

Detect only

 

Dr.Web anti-virus for Windows 6.0 (x86/x64)

 

Dr.Web Security Space 6.0 (x86/x64)

 

Detect only

 

Dr.Web Security Space 6.0 (x86/x64)

 

Avira GmbH

 

Avira AntiVir Premium

 

Detect only

 

Avira AntiVir Desktop

 

AVG Technologies

 

AVG Internet Security

 

Detect only

 

AVG 2011

 

Kaspersky Lab.

 

Kaspersky Antivirus

 

Detect only

 

Kaspersky Antivirus

 

Comodo Group

 

COMODO Internet Security 4.1, 5.8

 

Automatic

 

COMODO Internet Security


 

 

If your product is detected but not automatically removed, please consult your vendor’s documentation for precise uninstallation guidelines.

 

However the following steps will help most Windows users:

  • Click the Start button to open the Windows Start menu

  • Select Control Panel > Programs and Features (Win 7, Vista); Control Panel > Add or Remove Programs (XP)

  • Select your current antivirus or firewall program(s) from the list

  • Click Remove/Uninstall button

  • Repeat process until all required programs have been removed

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