• Introduction To Endpoint Security Manager – SME
  • Software Components And System Requirements
  • Removing Incompatible Products
  • Installing And Configuring The Service
  • Key Concepts
  • Best Practices
  • Quick Start Guide
• The Administrative Console
  • Logging-in To The Administrative Console
  • The Dashboard Area
    • Adding And Re-configuring Tiles
    • Quick Actions Tiles
    • Policy Status Tile
    • Endpoint Updates Tile
    • Endpoint Infections Tile
    • Connectivity Tile
    • Getting Started Tile
    • System Status Tile
    • License Status Tile
    • Software Tile
  • The Computers Area
    • Adding Endpoint Computers To ESM
      • Importing Computers By Automatic Installation Of Agent
      • Adding Computers By Manual Installation Of Agent And CIS
      • Updating Comodo Software On Managed Computers
    • Creating Endpoint Groups
    • Viewing Endpoints
    • Updating Endpoints
  • The Policies Area
    • Viewing Policies
    • Creating A New Policy
  • The Reports Area
    • Reports Gallery
      • Computer Details Report
      • CIS Configuration Report
      • Computer Infections Report
      • Quarantined Items Report
      • Antivirus Updates Report
      • CIS Log Report
      • Policy Compliance Report
      • Policy Delta Report
      • Malware Statistics Report
      • Top Ten Malware Report
    • Report Explorer
    • Report Settings
  • About
  • Logging Out Of ESM Console
• How To... Tutorials
  • How To Connect CIS To CESM At The Local Endpoint
  • How To Configure CIS Policies - An Introduction
  • How To Set Up External Access From The Internet
  • How To Install CIS
• Appendix 1 - The Service Configuration Tool
  • Start And Stop The ESM Service
  • Main Settings
  • Server Certificate
  • Internet And Mail Settings
  • Caching Proxy Settings
  • Viewing Database Event Log
• About Comodo

The Dashboard Area

Active Tiles™ are classified according to category, with each category of tile capable of displaying multiple information types. Tiles can be added or removed according to your preference. See 'Default Tiles' if you would like to see quick explanations of the tiles on the default layout.

Tile Categories:

• Quick Actions - Tiles that launch specific tasks. A 'Quick Action' tile can be configured to launch 'Antivirus Scan Action' or 'Update AV Bases Action'. Refer to 'Quick Actions Tile' for more details.

• Policy Status - Tiles that display the compliance status of endpoints with their assigned CIS security policy. The specifics of each policy are set in the Comodo Internet Security software installed on a endpoint machine. Display options include 'Compliant Only', 'Non-compliant Only', 'Pending Only' or 'Show All Info'. Refer to Policy Status Tile for more details.

• Updates - Tiles that inform the admin how many endpoints are using the latest version of the antivirus database and how many need to be updated. Display options are 'Up to Date Computers', 'Outdated Computers', 'Unknown Computers' and 'Show All Info'. Refer to Endpoint Updates Tile for more details.

• Infections - Tiles that display the number of managed endpoints with a specific malware infection status. Infection statuses that can be shown on these tiles are 'Endpoint Infections Only', 'Not Infected Endpoints Only', 'Unknown Endpoints Only' or 'Show All Info'. Refer to Endpoint Infections Tile for more details.

• Connectivity - Tiles that display the number of managed endpoints with a specific connectivity status. Display options are 'Local Online Only' (managed computers on the local network), 'Internet Online Only' (managed computers connected to ESM over the Internet), 'Offline Only' (managed endpoints that have not checked in and have an unknown state), 'Total Online' (managed computers on the local network and over the Internet connected to ESM) or 'Show All Info'. Refer to Connectivity Tile for more details.

• Getting Started - Tiles that display shortcuts to online help for common tasks and questions. Examples include 'How to Install CIS' and 'How to configure CIS policies'. Refer to Getting Started Tile for more details.

• System Status - Tiles that display important network, virus and system information. System Status tiles can be configured to display:

• # Malware Outbreaks - Informs you of a potential virus outbreak on your network by turning red and indicating the number of endpoints on which virus or malware  was found within the defined threshold. See Outbreak configurable parameters on System Status Tile page for more details.

• # Malware found - Displays the number of malware identified and not handled by the local CIS installation in the endpoint(s). See Malware Found configurable parameters on System Status Tile page for more details.

• # Non-reporting endpoints - Displays the number of connected endpoints that do not report to the ESM console. See Non-reporting configurable parameters on System Status Tile page for more details.

• # Non-compliant endpoints - Displays the number of connected endpoints that are not compliant with the CIS policy applied to them. See Non-Complaint configurable parameters on System Status Tile page for more details.

• # Outdated Endpoints - Displays the number of  connected endpoints which are currently using an outdated antivirus (AV) database. See Outdated configurable parameters on System Status Tile page for more details.

• License Information - Displays the number of days remaining for the license to expire. See Licensing details on System Status Tile page for more details.

• All of the above - Creates a tile that displays all possible 'System Status' information explained above. See System Status Tile Configurable Parameters table on System Status Tile page for more details. This tile will indicate by turning red and highlighting in bold the monitored settings have an active warning.

The administrator can add any number of System Status tiles to display information as required. Alternatively, a single tile can be set to display all information. Admins can configure any tile in this category to indicate a warning by turning red, which will also generate an email notification when configured. (for example, send a notification if malware is found on computer or send a notification when there is only 30 days remaining on the license). Refer to System Status Tile for more details.

• License Status - Displays a summary of license information (the number of endpoints covered and the expiry date). Refer to for more License Status Tile details.

• Software - Displays if newer versions of agent and CIS are available and the number of computers that need to be updated.

 Default Tiles: By default, eleven tiles are displayed in the dashboard area. The following descriptions are for those default tiles. Administrators should note that each tile is capable of displaying multiple information types and that more tiles can be added as per requirements.

• Total Online - ('Connectivity' tile category) Displays a summary of all network endpoints that are currently online and connected to ESM. Administrators can re-configure this tile to show only computers connected via the Internet, only show number of endpoints that are connected to ESM via local network, only show number of endpoints that are offline (i.e., not connected to ESM) or elect to show all connected and offline endpoints on a single tile. Admins can add more 'Connectivity' tiles if they wish to see, for example, 'Local', 'Internet', 'Offline' and 'All' connected and offline machines on separate tiles.

• Non-Compliant - ('System Status' tile category) Displays a summary of endpoints that are not compliant with their assigned security policy. The specifics of each policy are set in the Comodo Internet Security software and can be imported from one machine and applied to other machines. If the endpoint is in 'Remote Mode' then non-compliance is 'auto-corrected' by ESM as soon as it is detected (it will push the correct policy back onto the machine). If the endpoint is in 'Local Mode' then it will retain non-compliant status until the administrator switches back to remote mode. The endpoints applied with 'Locally Configured' policy will always be retained in Compliant status as ESM does not enforce any policy compliance on to them.

• Getting Started - ('Getting Started ' tile category) Display shortcuts to online help for common tasks and questions. Examples include 'How to Install CIS' and 'How to configure CIS policies'.

• Malware Found - ('System Status' tile category) Displays the total number of viruses identified on all managed endpoints. 'Malware Found' shows number of malware discovered during the scans and not handled successfully (deleted, disinfected or quarantined) locally by CIS. The number will remain until next scan and clean on the affected computer(s). Clicking this tile will open 'View All Computers' interface with 'Infected' category preselected, which lists the names of the malware found, the endpoints and the endpoints that were affected.

• Antivirus Scan - ('Quick Actions' tile category) Launch an on-demand antivirus scan on selected computers or groups of computers. After clicking this tile the admin will be asked to choose target endpoints, choose a scan profile ('My Computer' or 'Critical Areas') before launching the scan.

• Outdated - ('System Status' tile category) Displays the number of endpoints using an outdated virus signature database. Clicking this tile will open 'View All Computers' interface with 'Outdated bases' category preselected. Administrators can remotely update the relevant machines (the 'Update' AV button is along the bottom of the screen or the 'update antivirus database' icon at the far end of the endpoint list).

• Update AV Bases - ('Quick Actions' tile category) Launches the update virus database wizard. After clicking the tile, admins will need to select which computers to update before initiating the update process.

• Non-Reporting - ('System Status' tile category) Lists any managed endpoints that are failing to report to ESM. This may be because they are currently offline, because they no longer have CIS and/or the agent installed or because of a network error. ESM can only manage machines that report to it. Clicking this link will jump to the 'View All Computers' screen where offline computers can be reviewed.

• Offline - ('Connectivity' tile category) Lists the number of  managed endpoints that have not checked in and have an unknown state). Clicking this link will jump to the 'View All Computers' screen where offline endpoints can be reviewed.

• License Exp. Days - ('License Status' tile category) Displays the number of days remaining on the current license. Clicking this tile will display current license details. Swipe this screen to the right (or click the right hand navigation arrow) to enter a new license key. Please see How to Upgrade Your License for more details. 

• Available – ('Software' tile category) Displays if there are any updated versions of agent and CIS that can be deployed on to endpoints.

Next - Adding and Re-configuring Tiles