Comodo Endpoint Security Manager

• Introduction To Endpoint Security Manager – SME
  • Software Components And System Requirements
  • Removing Incompatible Products
  • Installing And Configuring The Service
  • Key Concepts
  • Best Practices
  • Quick Start Guide
• The Administrative Console
  • Logging-in To The Administrative Console
  • The Dashboard Area
    • Adding And Re-configuring Tiles
    • Quick Actions Tiles
    • Policy Status Tile
    • Endpoint Updates Tile
    • Endpoint Infections Tile
    • Connectivity Tile
    • Getting Started Tile
    • System Status Tile
    • License Status Tile
    • Software Tile
  • The Computers Area
    • Adding Endpoint Computers To ESM
      • Importing Computers By Automatic Installation Of Agent
      • Adding Computers By Manual Installation Of Agent And CIS
      • Updating Comodo Software On Managed Computers
    • Creating Endpoint Groups
    • Viewing Endpoints
    • Updating Endpoints
  • The Policies Area
    • Viewing Policies
    • Creating A New Policy
  • The Reports Area
    • Reports Gallery
      • Computer Details Report
      • CIS Configuration Report
      • Computer Infections Report
      • Quarantined Items Report
      • Antivirus Updates Report
      • CIS Log Report
      • Policy Compliance Report
      • Policy Delta Report
      • Malware Statistics Report
      • Top Ten Malware Report
    • Report Explorer
    • Report Settings
  • About
  • Logging Out Of ESM Console
• How To... Tutorials
  • How To Connect CIS To CESM At The Local Endpoint
  • How To Configure CIS Policies - An Introduction
  • How To Set Up External Access From The Internet
  • How To Install CIS
• Appendix 1 - The Service Configuration Tool
  • Start And Stop The ESM Service
  • Main Settings
  • Server Certificate
  • Internet And Mail Settings
  • Caching Proxy Settings
  • Viewing Database Event Log
• About Comodo

 Quick Actions Tiles

 

 The Quick Action category of tiles enables administrators to launch common and important tasks on managed endpoints.

Tasks that can be assigned to a Quick Action tile are:

• Antivirus Scan Action – Launches the 'Run a Scan Wizard' when clicked. After clicking this tile, admins should select the target machines and scan profile ('My Computer' or 'Critical Areas'). The results of the scan can be viewed by clicking the 'Computer Infections' tile from the 'Reports' area and selecting the endpoints. See Running An Antivirus Scan on Muliple Endpoints for a quick tutorial.

• Update AV Bases Action – Updates the AV database on selected computers. Clicking this tile will open the Update AV Bases Wizard where the admin can select which machines should be updated before clicking 'Finish' to launch the update process. Refer to the section Updating AV databases if more details are required.

Adding a Quick Action tile

1. Click the ellipsis  button at the bottom left of the settings bar.

    

2. Drag the Quick Action tile into the dashboard.

 

 

The 'Quick Actions Tile Properties' dialog will appear.

 

 

3. Choose the type of action you want to see on the tile at the properties dialog.

You can add as many Quick Action tiles as as you wish for different actions.

 

To change the type of information displayed in the Quick Actions tile, click the words 'Quick Actions' at the bottom of the tile then the icon: . To remove the tile, click the icon: 

Running An Antivirus Scan on Multiple Endpoints

 

Clicking the Antivirus Scan tile will open step 1 of the scanning wizard. The remaining steps are displayed below the blue title bar with the current step in bold. To move backwards or forwards between steps, use the arrows in the middle of the interface on either side (or left click and drag to swipe the screens left or right).

 

 

 Step 1 - Select Targets

 

• Choose the category from the left side pane. 

• Choose the groups from which you want to select the endpoints.

• Choose the endpoints on which you wish to run the antivirus scan by selecting the check boxes beside them.

 

• Click the filter icon  in the 'computer' column header to search for a particular endpoint.

• Click the filter icon  in the 'cis mode' column header to search for endpoints' CIS that are in remote mode.

• Click the filter icon  in the 'cis status' column header to search for endpoints' CIS status. The filters available are:

• Actual CIS

• Unsupported CIS

• No CIS Installed

• No Antivirus

• Click the right arrow to confirm your selection and move to the next step.

 

 Step 2 – Select Scan Profile

 

The 'Scan Profile' defines the areas and folders to be scanned in the endpoints.

• My Computer - All drives on the endpoint will be scanned.
  
  
  

• Critical Areas - Only "Windows", "Program Files" and "Document and Settings" folders on the endpoints operating system drive will be scanned.

Click the profile you wish to execute then click the right arrow to move to the next step.

 

Step 3 – Run the Scan

 

If the selections made in the previous steps need to be re-checked or modified, the administrator can go back by clicking the left arrow.

• Once satisfied with your settings, click the Finish  icon (or swipe left) to begin the scanning process.

The wizard will then move to the 'View All Computers' screen which will display scan progress beneath the name of the target computers. This screen can be accessed at any time by clicking 'Computers' then the 'View All Computers' tile.

• If malware is discovered during the scan that is not handled (deleted, disinfected or quarantined) then the 'Malware Found' and/or 'Infections' tiles on the dashboard will turn red (as appropriate) and display the number of samples and/or affected endpoints. Malware that is successfully dealt with will not show on the 'Malware Found' tile.

• Admins can elect to receive email notifications upon malware discovery. Email notifications are set up by editing the''Malware Found' tile:

• Click 'Dashboard' and locate the 'Malware Found' tile. Click the words 'System Status' at the bottom of the tile.

• Click the 'Edit' icon to open the properties dialog. Enable the 'Send Email Notifications' checkbox (make sure 'Malware Found' is displayed in the drop down box).

• The results of the scan can be viewed as an Infection report from the Reports area – click 'Reports' then the 'Computer Infections' tile. The report can also be exported as a pdf file or a spreadsheet file for printing purposes. Refer to Reports > Computer Infections for more details.

 

 Updating AV databases

 

Clicking the Update AV Bases tile will start the 'Update AV Bases' wizard.

• Choose the category from the left side pane.

• Choose the groups from which you want to select the endpoints.

• Choose the endpoints on which the antivirus signature database has to be updated by selecting the check boxes beside them.

• Click the Finish  icon to start the update process in the endpoints.

The administrator can confirm the update process by clicking the ''view' tile (click 'computers' then 'view').