Viewing Database Event Log, Event Log Management | Comodo Endpoint Security Manager |Administrator guide v2.1

Viewing Database Event Log

The 'Event Log' contains a list of notifications from ESM central service that may assist administrators to troubleshoot problems.

The type of alerts that are displayed can be filtered by clicking the 'Errors', 'Warnings' and 'Information' buttons

Alternatively, type a specific search term into the text field then click the 'Apply Filter' button

Each cell can be individually selected by clicking it

Multiple cells can be selected whilst holding down the 'Shift' or 'CTRL' keys and left-clicking on target cells

Cells can be copied to the clipboard by clicking the 'Copy' button

Column	Types/Format	Definition / Description
Type (of event)		Error - 'Errors' are those events whereby the ESM Central Service failed to execute a command.
	Warning- High severity errors that may (or already have) prevented the ESM service from connecting to the data source. For example, a critical application crash.
	Information- 'Information' events typically inform the administrator of the successful completion of task by the ESM service.
Time	MM/DD/YYY HH:MM:SS	Displays the precise time that the event was generated on the endpoint machine.
Message	Text	Contains a description of the event. Use the control to view the full message. Use the control to view a condensed version of the message (this is the default view). Use the control to copy the contents of the message to the clipboard.

Column

Types/Format

Definition / Description

Type
(of event)

Error - 'Errors' are those events whereby the ESM Central Service failed to execute a command.

Warning- High severity errors that may (or already have) prevented the ESM service from connecting to the data source. For example, a critical application crash.

Information- 'Information' events typically inform the administrator of the successful completion of task by the ESM service.

Time

MM/DD/YYY
HH:MM:SS

Displays the precise time that the event was generated on the endpoint machine.

Message

Text

Contains a description of the event.

Use the control to view the full message.
Use the control to view a condensed version of the message (this is the default view).
Use the control to copy the contents of the message to the clipboard.

Control	Control Type	Description
	Filter by event	Click this button to add or remove events of type 'Error' from the displayed list.
	Filter by event	Click this button to add or remove events of type 'Warning' from the displayed list.
	Filter by event	Click this button to add or remove events of type 'Information' from the displayed list.
	Remove filters and refresh list	Clears any active filters so all event types are displayed. Also loads the latest event entries.
	Filter by string	Allows the administrator to filter events by typing a specific text string. Administrator should then click the 'Apply Filter' button.
	Apply Filter	Implements the filter typed into the text field.
	Select Event	Selects a particular event row. Once selected, clicking the 'Expand Rows' control will highlight the information pertaining to this event.
	Expand Rows	Displays the complete 'Message' for all event rows. The event row that is selected using the 'Select Event' control will be highlighted. Information of this detail level may be required for troubleshooting purposes.
	Contract Rows	Displays the condensed 'Message' (all events). This is the default view.
	Copy	Copies the contents of the selected cells to the clipboard.

Control

Control Type

Description

Filter by event

Click this button to add or remove events of type 'Error' from the displayed list.

Filter by event

Click this button to add or remove events of type 'Warning' from the displayed list.

Filter by event

Click this button to add or remove events of type 'Information' from the displayed list.

Remove filters and refresh list

Clears any active filters so all event types are displayed. Also loads the latest event entries.

Filter by string

Allows the administrator to filter events by typing a specific text string. Administrator should then click the 'Apply Filter' button.

Apply Filter

Implements the filter typed into the text field.

Select Event

Selects a particular event row. Once selected, clicking the 'Expand Rows' control will highlight the information pertaining to this event.

Expand Rows

Displays the complete 'Message' for all event rows. The event row that is selected using the 'Select Event' control will be highlighted. Information of this detail level may be required for troubleshooting purposes.

Contract Rows

Displays the condensed 'Message' (all events). This is the default view.

Copy

Copies the contents of the selected cells to the clipboard.

Comodo Endpoint Security Manager

Administrator Guide v 2.1

English

Viewing Database Event Log