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... Canned Responses The 'Canned Responses' feature allows staff to create stock replies to common or routine issues. Staff can then quickly insert one or more canned answers when replying to a ticket. Canned responses can be enabled in 'Admin Panel' > 'Settings' > 'Knowledgebase'. Disabling will not affect canned responses automatically sent out as part of a filter. Canned responses...
http://help.comodo.com/topic-457-1-992-14470-Canned-Responses.html... Manage Bookmarks The 'Bookmark manager' lets you view, edit, and add/remove bookmarks. You can also organize bookmarks into folders. Open a bookmark manager Click the menu at the top-right Select 'Bookmarks' > 'Bookmark manager' Click the ellipsis next to the bookmark you want to manage. Here you can: Edit Delete Copy URL Cut Copy Open in...
http://help.comodo.com/topic-120-1-279-2552-Manage-Bookmarks-.html... Step 5 – Configure Event Queries After configuring NXLog, Rsyslog and sensors as explained in Step 3 , the logs will start to flow to cWatch. The event query area lets you search for specific events using built-in queries or custom queries. You create your own conditions for each search. For example, for events during a specific period in specific...
http://help.comodo.com/topic-285-1-832-10597-Step-5-–-Configure-Event-Queries.html...Comodo Dragon. Ctrl+Shift+B Toggles the bookmarks bar on and off. Ctrl+H Opens the History page. Ctrl+J Opens the Downloads page. Shift+Esc Opens the Task Manager. Shift+Alt+T Highlights the first tool in the browser toolbar, for example, the 'Refresh' button. You can then use the following shortcuts to move around in the toolbar: Press Tab, Shift+Tab, Home, End, right arrow, and left arrow to move focus to different items in the toolbar. Press Space or Enter to activate toolbar buttons, including page actions and browser actions. Press Shift+F10 to bring...
http://help.comodo.com/topic-120-1-279-2579-Keyboard-and-Mouse-Shortcuts-for-Comodo-Dragon.html...Comodo One portal username and password The region selector allows you to choose the CD or C1 hosted service closest to your location. Select the location nearest to you for the best performance / fastest connection. Select 'Stay Signed in' if you want the RC application to store your login credentials. The application will not ask for your credentials to login in future. Click 'Sign In' If 'Two-Factor Authentication' is enabled for your account, then you have to enter the authentication code generated in the 'Google Authenticator' app on your mobile device. Two-factor authentication (2FA) is mandatory for accounts...
http://help.comodo.com/topic-399-1-786-10138-Remote-Management-of-Windows-and-Mac-OS-Devices.html...Comodo GeekBuddy . If you wish to clean the infections yourself, select 'No, I will try to clean it myself'. The scan results screen will be displayed. The results will contain a list of files identified with threats or infections (Viruses, Rootkits, Malware and so on) and provide you the options for cleaning. Refer to the section Processing Infected Files for more details. An example results screen is shown below: If your computer is connected to a home or work network, then you are prompted to configure it at the 'New Network Detected!' dialog. At the top of the dialog...
http://help.comodo.com/topic-72-1-623-7677-CIS-Pro---Installation-and-Activation.html...Comodo GeekBuddy . If you wish to clean the infections yourself, select 'No, I will try to clean it myself'. The scan results screen will be displayed. The results will contain a list of files identified with threats or infections (Viruses, Rootkits, Malware and so on) and provide you the options for cleaning. An example results screen is shown below: If any threats are detected, they will be displayed and you can choose to take appropriate action from any of the drop-down fields in the screen and click 'Apply Selected Actions' button. Refer to the section ' Processing Infected Files...
http://help.comodo.com/topic-72-1-623-7676-CIS-Premium-–-Installation.html...Comodo by telling us if the address is one, or both, of the following: Non-human – A mailing list, or other non-personal email address. For example, info@yourdomain.com or sales@yourdomain.com. Public email – A contact address that you make freely available for people to contact you. You might put this address on your website, twitter feed or Facebook page. You can choose whether containment feature should be enabled / disabled for the user. This setting overrides the containment settings configured for the domain. Enable Containment – The options available are: Enable Disable Use domain settings (Enable) – Applies the domain settings for containment...
http://help.comodo.com/topic-157-1-288-3221-User-Account-Management.html...Comodo Internet Security. The default path is C:Program FilesCOMODOCOMODO Internet Security. If you want to install the application in a location other than the default location, click 'Browse' to choose a different location. After customizing your installation, click the 'Back' button to return to the installation configuration screen. Click the 'Agree and Install' button to proceed with the installation. Step 2 – Installation progress The next step is installation of the product and activation of the license. The progress will be displayed... ...and on completion, the restart dialog will be displayed. Step 3 - Restarting...
http://help.comodo.com/topic-72-1-284-3050-Installing-Comodo-Internet-Security-2012-Complete.html...Comodo One Enterprise and EM stand-alone customers can only select the default company. LDAP Account Login The admin username and password required to access the AD server. LDAP Account Password Click 'Next' after completing the settings form. Step 2 - Configure Synchronization Settings Sync Settings Enable Sync at Business Days – Endpoint Manager will automatically sync with the LDAP server once per day Monday through Friday to check for and import new users Enable Sync At Weekend - Endpoint Manager will automatically sync with the LDAP server once a day on Saturdays and Sundays to check for and import...
http://help.comodo.com/topic-399-1-786-10123-Import-User-Groups-from-LDAP.html