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... Add a Product The product interface allows you to add and keep track of products that are bought and sold. There are five possible ways to create a product record: Create a new product record – Click 'All' > 'Products' > 'Add Product'. See ' Create a New Product Record ' for more information. Quick create a record – Add a new product record...
http://help.comodo.com/topic-457-1-983-14628-Add-a-Product.html... Incoming SMTP Limits KoruMail allows you to set limits for incoming mails for users and domain names. You can configure the system to only allow a certain number of incoming mails per hour and per day. The interface lets you add domains or usernames individually or in bulk. To open the 'Incoming Limits' screen Click the 'SMTP' tab on the...
http://help.comodo.com/topic-290-1-632-11207-Incoming-SMTP-Limits.html... Manage Live Lists The 'Live List Management' interface lets you create and manage 'Live Lists', 'Range List' and 'IP Range List'. A single list can have several 'Types', where different sets of values for the same field are used in different queries and correlation rules. For example, you can create a live list called 'IP Blacklist'. The list could...
http://help.comodo.com/topic-285-1-833-10567-Manage-Live-Lists.html... Containment Settings Click 'Settings' > 'Containment' to open this interface. If CCS encounters a file that has a trust status of 'Unknown' then you have the option to automatically run that file in the container. The container is a secure, virtual environment where unknown files can run, but cannot affect the rest of your computer. Files in the container are...
http://help.comodo.com/topic-399-1-904-11775-Containment-Settings.html...Comodo provides either a trusted or a malicious rating for them. Click the number to open the 'File List' interface. See ' File List ' for more details. Firewall Pane The firewall pane shows the number of inbound and outbound connections, which applications are connected to the internet, and the number of intrusion attempts blocked in the current session. Firewall - The current security mode of the firewall. Click the level itself to quickly view and modify it. Click on 'Firewall' to open the Firewall Settings interface. See ' Firewall Configuration ' for more details. Inbound / Outbound Connections - A summary of currently active...
http://help.comodo.com/topic-72-1-766-9110-The-Home-Screen.html...Comodo recommends this setting for most users. (Default) Medium - Detects unknown threats with greater sensitivity than the low setting, but with a corresponding rise in possible false positives. High - Highest sensitivity to detecting unknown threats. This also raises the possibility of more alerts and false positives. Limit maximum file size to -Specify the largest file size that the antivirus should scan. CIS will not scan files bigger than the size specified here (Default = 40 MB) . Run this scan with - Set the Windows priority of the scan process ( Default = Disabled ). The available options are: Enabled = You can set the priority...
http://help.comodo.com/topic-72-1-766-9161-Scan-Profiles.html... View CCAV Logs CCAV logs are a record of all antivirus events, sandbox events, configuration changes and other user initiated actions. The 'Log' interface lets you view and manage logs. To view the log interface Click 'View Logs' on the CCAV home screen OR Click the 'View Logs' shortcut button on the widget A summary of all available...
http://help.comodo.com/topic-394-1-767-12132-View-CCAV-Logs.html... Manage Staff Time Sheets Service Desk allows staff members to maintain time sheets so that administrators may evaluate their performance and track their working hours. Staff can create time sheets for different time periods and can import tasks from tickets they have worked on. Completed time sheets can be submitted to administrators for approval. In turn, administrators can approve, reject...
http://help.comodo.com/topic-457-1-992-14459-Manage-Staff-Time-Sheets.html... Administrators Click ‘Account Management’ > ‘Admins’. This area lets admins add or remove fellow administrators, specify their permissions and reset their passwords. Click the following links for more: Manage admins Add an admin Delete an admin Edit an admin Manage admin p ermissions Manage admins Click the 'Admins' from the 'Account management' drop-down menu on the left The...
http://help.comodo.com/topic-445-1-914-12155-Administrators.html... Manage Contracts Click 'Admin Panel' > 'Finance' > 'Contracts' Contract - An agreement between you and a customer which specifies the charges you will levy for your services over a billing cycle. You can configure the following in a Service Desk contract: Contract Fee (optional). A fixed charge for a billing cycle (weekly, bi-weekly, monthly or annual). The contract fee...
http://help.comodo.com/topic-457-1-990-14552-Manage-Contracts.html