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... Create an Asset Record The customer asset interface allows you to create and keep track of items related to a product sale. There are five possible ways to create an asset: Create a new asset – Click 'All' > 'Asset' > 'Add Asset'. See ' Create a New Asset ' for more information. Quick create a new asset - Create a new asset...
http://help.comodo.com/topic-289-1-845-10896-Create-an-Asset-Record.html...Comodo recommends this setting for most users. (Default) Medium - Detects unknown threats with greater sensitivity than the 'Low' setting but with a corresponding rise in the possibility of false positives. High - Highest sensitivity to detecting unknown threats but this also raises the possibility of more false positives too. Limit maximum file size to – Select this option if you want to impose size restrictions on files being scanned. Files of size larger than that specified here, are not scanned, if this option is selected (Default = 40 MB) . Run Scan with – Enables you to set the priority of the scanning from High...
http://help.comodo.com/topic-72-1-623-7729-Scan-Profiles.html... Manage Staff Time Sheets Service Desk allows staff members to maintain time sheets so that administrators may evaluate their performance and track their working hours. Staff can create time sheets for different time periods and can import tasks from tickets they have worked on. Completed time sheets can be submitted to administrators for approval. In turn, administrators can approve...
http://help.comodo.com/topic-457-1-990-14538-Manage-Staff-Time-Sheets.html...Comodo recommends this setting for most users. Medium - Detects unknown threats with greater sensitivity than the 'Low' setting but with a corresponding rise in the possibility of false positives. High - Highest sensitivity to detecting unknown threats but this also raises the possibility of more false positives too. Limit maximum file size to – Select this option if you want to impose size restrictions on files being scanned. Files of size larger than that specified here, are not scanned, if this option is selected (Default = 40 MB) . Run Scan with – Enables you to set the priority of the scanning from High...
http://help.comodo.com/topic-72-1-522-6301-Scan-Profiles.html... Manage Contracts Click 'Admin Panel' > 'Finance' > 'Contracts' Contract - An agreement between you and a customer which specifies the charges you will levy for your services over a billing cycle. You can configure the following in a Service Desk contract: Contract Fee (optional). A fixed charge for a billing cycle (weekly, bi-weekly, monthly or annual). The contract fee...
http://help.comodo.com/topic-289-1-625-13049-Manage-Contracts.html... Manage Staff Time Sheets Service Desk allows staff members to maintain time sheets so that administrators may evaluate their performance and track their working hours. Staff can create time sheets for different time periods and can import tasks from tickets they have worked on. Completed time sheets can be submitted to administrators for approval. In turn, administrators can approve, reject...
http://help.comodo.com/topic-457-1-992-14459-Manage-Staff-Time-Sheets.html...Comodo recommends this setting for most users. (Default) Medium - Detects unknown threats with greater sensitivity than the low setting, but with a corresponding rise in possible false positives. High - Highest sensitivity to detecting unknown threats. This also raises the possibility of more alerts and false positives. Limit maximum file size to -Specify the largest file size that the antivirus should scan. CIS will not scan files bigger than the size specified here (Default = 40 MB) . Run this scan with - Set the Windows priority of the scan process ( Default = Disabled ). The available options are: Enabled = You can set the priority...
http://help.comodo.com/topic-72-1-766-9161-Scan-Profiles.html... Incoming SMTP Limits Secure Email Gateway lets you set limits for incoming mails for users as well as for domain names. Secure Email Gateway can be configured to allow only a certain number of incoming mails per hour and per day. You can add domains/usernames individually or in bulk. Click 'SMTP' > 'Incoming Limits' to open this screen The...
http://help.comodo.com/topic-443-1-898-11410-Incoming-SMTP-Limits.html...saved and which can be re-deployed on multiple applications. This section contains advice on the following: Predefined Rulesets Creating a new ruleset The Predefined rulesets interface can be accessed by clicking Security Settings > Firewall > Rulesets from the 'Advanced Settings' interface You can use the search option to find a specific ruleset in the list by clicking the search icon at the far right in the column header. Enter the name of the item to be searched in full or part in the search field. Click the right or left arrow at the far right...
http://help.comodo.com/topic-72-1-522-6317-Firewall-Rule-Sets.html...saved and which can be re-deployed on multiple applications. This section contains advice on the following: Predefined Rulesets Creating a new ruleset The Predefined rulesets interface can be accessed by clicking Security Settings > Firewall > Rulesets from the 'Advanced Settings' interface You can use the search option to find a specific ruleset in the list by clicking the search icon at the far right in the column header. Enter the name of the item to be searched in full or part in the search field. Click the right or left arrow at the far right...
http://help.comodo.com/topic-72-1-623-7740-Firewall-Rule-Sets.html