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Staff Roles (in Comodo One MSP)

...Comodo One: Account Administrator Administrator Technician 'Account Administrator' and 'Administrator' cannot be deleted, but you can modify them. These roles initially have access to all areas and full control over all departments. You can also create custom named roles with different permissions. Staff added to C1 are imported to Service Desk with the same role they have in C1. Admins can move staff to another role in the 'Staff Members' interface (‘Admin Panel’ > ‘Staff’ > ‘Staff Members’ > click on a staff member’s name). See Update details, role and department of a staff in the previous section...

http://help.comodo.com/topic-289-1-625-7880-Staff-Roles.html
Configure Your Preferences (in Comodo One MSP)

...Comodo supports different views in Calendar module. Select preferred view from the drop-down to make it default view Default Event Status – Setup your default event status: Planned, Held, Not Held Default Activity Type - Setup your default activity types: Call, Meetings, Mobile Call Popup Reminder Interval - Setup time interval for event reminder pop-up to appear again after it is closed Hide Completed Calendar Events – If checkboxed, the completed calendar event will not be shown in the calendar Currency and Number Field Configuration Allows to configure currency format, digit and decimal separator, symbol placement etc. You can configure currency...

http://help.comodo.com/topic-289-1-845-10928-Configure-your-Preferences.html
Block Any Downloads Of A Specific File Type (in Comodo Internet Security)

...Comodo Internet Security can be configured to block downloads of specific types of file. Example scenarios: Some malicious websites try to push downloads of malware in .exe file format. .exe files are programs which can execute commands on your computer. If the .exe is malicious in intent then these commands could include the installation of key logging programs, initiation of buffer overflow attacks or code to turn your PC into a zombie. For this reason, you may wish to block all downloads of files with a .exe file extension. You want to avoid downloading media files like audio files...

http://help.comodo.com/topic-72-1-522-6358-Block-Any-Downloads-of-a-Specific-File-Type.html
Introduction To Service Desk Module (in Comodo One MSP)

...Comodo Service Desk is a web based ticketing and support platform used by enterprises and service providers to manage user support requests. After creating an account, you can raise support queries by creating tickets in the help desk portal. This guide explains how you can register for a service desk account, submit support tickets, view the knowledge-base and more. Register an account Open a new ticket in Service Desk Check ticket status Use the Knowledgebase Register an Account You need to sign-up for a Service Desk account in order to submit tickets. There are two ways to register...

http://help.comodo.com/topic-289-1-631-8023-Introduction-to-Service-Desk-Module.html
Blocking Any Downloads Of A Specific File Type (in Comodo Internet Security)

...Comodo Internet Security can be configured to block downloads of specific types of file. Example scenarios: Some malicious websites try to push downloads of malware in .exe file format. .exe files are programs which can execute commands on your computer. If the .exe is malicious in intent then these commands could include the installation of key logging programs, initiation of buffer overflow attacks or code to turn your PC into a zombie. For this reason, you may wish to block all downloads of files with a .exe file extension. You want to avoid downloading media files like audio files...

http://help.comodo.com/topic-72-1-451-4811-Blocking-Any-Downloads-of-a-Specific-File-Type.html
Introduction To Service Desk Module (in Xcitium Platform)

...Comodo Service Desk is a web based ticketing and support platform used by enterprises and service providers to manage user support requests. After creating an account, you can raise support queries by creating tickets in the help desk portal. This guide explains how you can register for a service desk account, submit support tickets, view the knowledge-base and more.  Register an account Open a new ticket in Service Desk Check ticket status Register an Account You need to sign-up for a Service Desk account in order to submit tickets. There are two ways to register an account...

http://help.comodo.com/topic-457-1-993-14471-Introduction-to-Service-Desk-Module.html
Enroll Dome Firewall Devices (in Comodo Dome Firewall)

...Comodo Dome Firewall' interface will open. After logging in, Click 'System' > 'Central Management' Switch on the 'Enable CM Client Service' option Enter the parameters required to connect the firewall to Dome central manager Server IP - Enter the IP address of the DFW Central Manager interface Organization Name - Enter the name of the organization to which you want the device to belong. You can create organizations by logging into the central manager and clicking 'Organizations' > 'Organizations' > 'Add Organization'. Description (Remark)* - Enter any comments you wish to leave about the device Click 'Connect' The device will be successfully connected...

http://help.comodo.com/topic-451-1-939-12867-Enroll-Dome-Firewall-Devices.html
Containment Tasks - Introduction (in Advanced Endpoint Protection)

...save your files in shared space if you want to open them on your host computer. Background.  Applications in the container write to a virtual file system and not your local drive. This prevents them from making potentially malicious changes to your files and folders. The one exception to this is a folder called 'Shared Space'. This folder can be accessed by both your host operating system and contained programs. Use the folder to share files between your computer and the container. The folder is located at 'C:/Documents and Settings/All Users/Application Data/Shared Space'. Reset Containment  - Clears...

http://help.comodo.com/topic-467-1-1050-16594-Containment-Tasks---Introduction.html
Containment Tasks - Introduction (in Endpoint Manager)

...save your files in shared space if you want to open them on your host computer. Background. Applications in the container write to a virtual file system and not your local drive. This prevents them from making potentially malicious changes to your files and folders. The one exception to this is a folder called 'Shared Space'. This folder can be accessed by both your host operating system and contained programs. Use the folder to share files between your computer and the container. The folder is located at 'C:/Documents and Settings/All Users/Application Data/Shared Space'. Reset Containment - Clears all data written...

http://help.comodo.com/topic-399-1-904-11730-Containment-Tasks---Introduction.html
Block Any Downloads Of A Specific File Type (in Comodo Internet Security)

...Comodo Internet Security can be configured to block downloads of specific types of file. Example scenarios: Some malicious websites try to push downloads of malware in .exe file format. .exe files are programs which can execute commands on your computer. If the .exe is malicious in intent then these commands could include the installation of key logging programs, initiation of buffer overflow attacks or code to turn your PC into a zombie. For this reason, you may wish to block all downloads of files with a .exe file extension. You want to avoid downloading media files like audio files...

http://help.comodo.com/topic-72-1-623-7665-Block-Any-Downloads-of-a-Specific-File-Type.html
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