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... Introduction to CRM   CRM allows businesses to save time and grow productivity by implementing automatic workflows to generate, nurture and close customer leads and opportunities. CRM benefits Automation of sales processes Customer Support & Services Marketing Automation Inventory Management Calendar & Activity Management This guide will take administrators through the set up and ongoing usage of CRM and is...

... HTTP/HTTPS Proxy Server Dome Firewall uses HTTP proxy technology to cache resources requested by hosts in internal network zones. For example, documents, images and web-pages. Dome Firewall will answer the initial request by retrieving the resource from the original location. It will save a copy of the resource and use this copy to answer all future requests for the...

... Administrators Click ‘Account Management’ > ‘Admins’ This area lets admins add or remove fellow administrators, specify their permissions and reset their passwords. Click the following links for more: Manage Administrators Add New Administrators Delete Administrators Edit Administrators Manage Permissions for Administrators   Manage admin Click 'Account management' on the left and choose 'Admins'. The admins interface shows a list of...

... Mass Management of Invoices   You can edit/import to/export/de-duplicate several invoice records at once. This is useful when you are updating or altering details that are common to a set of invoice records. For example, you may have several invoices that are assigned to different staff members but would like to reassign them to a single person. Tip : If you...