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...Comodo Dragon inherit the role they have in the portal. You can change this role in the Service Desk interface at any time. See Staff Roles if you want to read more about adding and managing roles. Select a role for the staff member from the drop-down: Department - The internal department to which the staff member belongs. New staff are auto-assigned to the Service Desk ‘Default’ department. You can view and change the default department at ‘Admin Panel’ > Settings’ > ‘System’. See Service Desk System Settings for more guidance on setting default department. Service Desk ships with...

...Comodo One modules like Endpoint Manager or CRM. Staff imported from C1 inherit the role they have in the portal. You can change this role in the Service Desk interface at any time. See Staff Roles if you want to read more about adding and managing roles. Select a role for the staff member from the drop-down: Department - The internal department to which the staff member belongs. New staff are auto-assigned to the Service Desk ‘Default’ department. You can view and change the default department at ‘Admin Panel’ > Settings’ > ‘System’. See Service Desk System Settings...

...Comodo Client Security monitors and detects if one application attempts to send special Windows Messages to modify the behavior of another application (e.g. by using the WM_PASTE command). (Default = Enabled) DNS/RPC Client Service - This setting alerts you if an application attempts to access the 'Windows DNS service' - possibly in order to launch a DNS recursion attack.A DNS recursion attack is a type of Distributed Denial of Service attack whereby an malicious entity sends several thousand spoofed requests to a DNS server. The requests are spoofed in that they appear to come from the target or 'victim' server...

...Comodo. The client certificate then can be imported into their browsers and email clients. The same certificate can also be used to digitally sign a document before sending it. The recipient can easily find out if the document has been tampered with en-route. Back to the top DNS DNS stands for Domain Name System. It is the part of the Internet infrastructure that translates a familiar domain name, such as 'example.com' to an IP address like 123.456.789.04. This is essential because the Internet routes messages to their destinations on the basis of this destination IP address, not the domain...

...contact information of a single user Save the .csv, then click 'Browse' to upload the file to Service Desk:   T ip : Click 'Example CSV File' to download a sample file. Depending on your settings, imported users will be added as guests, or their account activation started. You can configure default registration settings in 'Admin Panel' > 'Settings' > 'Users'. See User Registration Settings if you need further help with this. Register a user   Staff can register guests in the 'User Details' screen. Users can also register themselves by signing up for an account at your support center page...

...Comodo Internet Security monitors and detects if one application attempts to send special Windows Messages to modify the behavior of another application (e.g. by using the WM_PASTE command) (Default = Enabled) . DNS/RPC Client Service - This setting alerts you if an application attempts to access the 'Windows DNS service' - possibly in order to launch a DNS recursion attack.A DNS recursion attack is a type of Distributed Denial of Service attack whereby an malicious entity sends several thousand spoofed requests to a DNS server. The requests are spoofed in that they appear to come from the target or 'victim' server...

...Comodo Internet Security monitors and detects if one application attempts to send special Windows Messages to modify the behavior of another application (e.g. by using the WM_PASTE command) (Default = Enabled) . DNS/RPC Client Service - This setting alerts you if an application attempts to access the 'Windows DNS service' - possibly in order to launch a DNS recursion attack.A DNS recursion attack is a type of Distributed Denial of Service attack whereby an malicious entity sends several thousand spoofed requests to a DNS server. The requests are spoofed in that they appear to come from the target or 'victim' server...

...Comodo account created during purchase of AEP licenses Set-up your C1 MSP / Enterprise account After sign-up, login to the portal then click 'Applications > 'Endpoint Manager'. Stand-alone Endpoint Manager Visit https://secure.comodo.com/home/purchase.php? pid=98&license=try for the trial version or https://secure.comodo.com/home/purchase.php?pid=98 for the full version. After sign-up, you can access your Endpoint Manager at the URL provided during setup. Enroll Users You must add users to Endpoint Manager before you can install CCS on your endpoints. Dragon MSP / C1 MSP customers - You can create multiple companies and enroll users...

...Comodo One MSP customers - You can create multiple companies and can enroll users to any of them. Dragon Enterprise / C1 Enterprise, and stand-alone Endpoint Manager customers - All users are enrolled to the default company. Add a user Open Endpoint Manager Click 'Users' > 'User List' Click 'Create User' or Click the 'Add' button  on the menu bar and choose 'Create User'. The create user form will open: User Name - Enter the login username of the user. They will appear under this name in the EM interface. Email - Account and device activation mails will be sent to this address...

...Comodo Internet Security monitors and detects if one application attempts to send special Windows Messages to modify the behavior of another application (e.g. by using the WM_PASTE command). (Default = Enabled) DNS/RPC Client Service - This setting alerts you if an application attempts to access the 'Windows DNS service' - possibly in order to launch a DNS recursion attack. A DNS recursion attack is a type of Distributed Denial of Service attack whereby a malicious entity sends several thousand spoofed requests to a DNS server. The requests are spoofed so that they appear to come from the target or 'victim' server...