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...updated if required. See ' Departments ' for more details. SLA Plan: The service level plan associated with the ticket. Use the drop-down menu to change the plan if required. The option chosen here will prevail even if the SLA plan for the 'Ticket Category' and 'Department' is different. Time Spent : Cumulative time spent on the ticket by all contributing staff members. This total includes time recorded automatically during a session and time manually...

...updated if required. See ' Departments ' for more details. SLA Plan: The service level plan associated with the ticket. Use the drop-down menu to change the plan if required. The option chosen here will prevail even if the SLA plan for the 'Ticket Category' and 'Department' is different. Time Spent : Cumulative time spent on the ticket by all contributing staff members. This total includes time recorded automatically during a session and time manually...

...updated Comodo safelist. Trusted files are excluded from monitoring by HIPS - reducing hardware and software resource consumption. On the other hand, files which are identified as malicious will be awarded 'Malicious' status and denied all access rights from other processes or users - effectively cutting them off from the rest of your system. Files which could not be recognized by the rating system are awarded 'Unrecognized' status'. You can review files on the unrecognized list and manually...

...updated Comodo safelist Trusted files are excluded from monitoring by HIPS - reducing hardware and software resource consumption. On the other hand, files which are identified as malicious will be awarded 'Malicious' status and denied all access rights from other processes or users - effectively cutting them off from the rest of your system. Files which could not be recognized by the rating system are awarded 'Unrecognized' status'. You can review files on the unrecognized list and manually...

...manual file testing by Xcitium research labs, helping enterprises quickly create definitive whitelists of trusted files. Xcitium Verdict Cloud is also available as a standalone service. Contact your Xcitium account manager for further details. Open the Xcitium Verdict Cloud dashboard Click 'Dashboards' on the top Select the 'Xcitium Verdict Cloud' tab Click the 'Customize' button to add or remove the charts shown in the interface Click the 'Refresh' icon at top right of a tile to update...

...updates are available they will be downloaded and installed. The scan, based on the profile you selected, will begin immediately.   The progress dialog shows the profile name, the location that is currently being scanned, the start time and duration of the scan, the total number of objects scanned so far, and the number of threats found: Click 'Pause' to suspend the scan Click 'Resume' to recommence the scan Click 'Stop Scan' to abort the scan altogether Results are shown at the end of the scan: Click the 'Results' button to see detailed file information. The results window lists...

...manually. ( Default ) Terminate  - The service will be stopped for the current session. Ignore  -The detection will be logged but the service allowed to run normally. Applies only to XCS versions 10.7 or higher. Limit maximum file size to Specify the maximum file size that the antivirus should attempt to scan.( Default = 40 MB ). Run this scan with Set the Windows priority for the scan. Choices are high, medium, low and run in the background. ( Default = Enabled with Background option ) Update...

...manually. ( Default ) Terminate - The service will be stopped for the current session. Ignore -The detection will be logged but the service allowed to run normally. Applies only to XCS versions 10.7 or higher. Limit maximum file size to Specify the maximum file size that the antivirus should attempt to scan.( Default = 40 MB ). Run this scan with Set the Windows priority for the scan. Choices are high, medium, low and run in the background. ( Default = Enabled with Background option ) Update...

...Manually add senders to blacklist per user basis Click the 'Add' button The 'Add sender' dialog opens: Sender - Enter the sender's username in the first textbox and sender's email domain name after the @ symbol in the first row. Recipient - Enter the recipient's username in the first text box in the second row. Note: The recipient should be a valid user. Click 'Save' button. Repeat the process to add more blacklisted senders for the user. The list is updated...

...updates Report system information to our technicians to help resolve issues View the current product version, copyright information, and viruscope details. User Guide - Opens the CCAV online help guide at https://help.comodo.com Live Support - Choose this option to chat with our technician for technical help for CCAV. A chat session will start in your browser window and you will be connected to a Microsoft certified support technician at Comodo. The expert support is available 24/7. See Get Live Support for more details. Submit File - Allows you to manually...