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...contact number of the user. Internal Notes: Enter any notes regarding the user. Register with Default Settings: Select whether the registration should use the settings in 'Admin Panel' > 'Settings' > 'Users' Leave selected if you want to use the default settings. Deselect to choose a different registration method. See User Registration Settings in the Service Desk admin guide if you need help with this. Register users manually - The user is initially added a guest and needs to be manually registered afterwards. You can register a guest as follows: Click ‘Users’ > ‘User Directory’ > click on the name...

...Comodo account created during purchase of AEP licenses Set-up your C1 MSP / Enterprise account After sign-up, login to the portal then click 'Applications > 'Endpoint Manager'. Stand-alone Endpoint Manager Visit  https://secure.comodo.com/home/purchase.php? pid=98&license=try  for the trial version or  https://secure.comodo.com/home/purchase.php?pid=98  for the full version. After sign-up, you can access your Endpoint Manager at the URL provided during setup. Enroll Users You must add users to Endpoint Manager before you can install CCS on your endpoints. Dragon MSP / C1 MSP customers  - You can create multiple companies...

...Comodo Service Desk is a web based ticketing and support platform used by enterprises and service providers to manage user support requests. After creating an account, you can raise support queries by creating tickets in the help desk portal. This guide explains how you can register for a service desk account, submit support tickets, view the knowledge-base and more.  Register an account Open a new ticket in Service Desk Check ticket status Register an Account You need to sign-up for a Service Desk account in order to submit tickets. There are two ways to register an account...

...Comodo Service Desk is a web based ticketing and support platform used by enterprises and service providers to manage user support requests. After creating an account, you can raise support queries by creating tickets in the help desk portal. This guide explains how you can register for a service desk account, submit support tickets, view the knowledge-base and more. Register an account Open a new ticket in Service Desk Check ticket status Use the Knowledgebase Register an Account You need to sign-up for a Service Desk account in order to submit tickets. There are two ways to register...

...Comodo account created during purchase of AEP licenses Set-up your C1 MSP / Enterprise account After sign-up, login to the portal then click 'Applications > 'Endpoint Manager' Stand-alone Endpoint Manager   Visit  https://secure.comodo.com/home/purchase.php? pid=98&license=try  for the trial version or  https://secure.comodo.com/home/purchase.php?pid=98  for the full version. After sign-up, you can access your Endpoint Manager at the URL provided during setup.  Enroll Users You must add users to Endpoint Manager before you can install CCS on your endpoints. Dragon MSP / C1 MSP customers  - You can create...

...contact number of the user. Device Name - The label assigned to the device. This is only shown for tickets auto-created by Endpoint Manager. Click the device name to view more details about the device. See http://help.comodo.com/topic-399-1-786-10175-View-Summary-Information.html for more details of the information contained in this interface. Source : The channel through which the ticket was created. Possible values are 'Web', 'Phone' and 'Email'. Assigned To : The name of the staff member to whom the ticket is currently assigned. You can re-assign the ticket to a different staff member/agent from the 'Actions' area. See Reassign Ticket for more...

...Comodo Box  The maximum size of email that the user can download from the server. Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables. Sync Emails Drop-down Choose the period for which the emails are to be kept synchronized between the device and the exchange server from the recent past, from the drop-down. Sync Calendar Drop-down Select the period for which the calendar events are to be synchronized between the device and the exchange server, from the drop-down. Use SSL Checkbox  Communication between...

...Comodo Automated Malware Analysis System) is our cloud-based file analysis system. Unknown files submitted to CAMAS undergo thorough inspections by our cloud virus and behavior monitoring systems Files which behave maliciously are added to the global blacklist. This list is passed to all CCE users via our regular database updates, protecting everyone against the newest threats You can set the following options regarding CAMAS: Scan unknown processes in memory with CAMAS - Unknown processes running in memory will be automatically submitted to CAMAS for testing.(Default=Enabled) CAMAS timeout - Set the maximum length of time (in seconds) that CCE should...

...Comodo account created during purchase of AEP licenses Set-up your C1 MSP / Enterprise account After sign-up, login to the portal then click 'Applications > 'Endpoint Manager'. Stand-alone Endpoint Manager Visit https://secure.comodo.com/home/purchase.php? pid=98&license=try for the trial version or https://secure.comodo.com/home/purchase.php?pid=98 for the full version. After sign-up, you can access your Endpoint Manager at the URL provided during setup. Enroll Users You must add users to Endpoint Manager before you can install CCS on your endpoints. Dragon MSP / C1 MSP customers - You can create multiple companies and enroll users...

...Comodo account created during purchase of AEP licenses Set-up your C1 MSP / Enterprise account After sign-up, login to the portal then click 'Applications > 'Endpoint Manager' Stand-alone Endpoint Manager   Visit https://secure.comodo.com/home/purchase.php? pid=98&license=try for the trial version or https://secure.comodo.com/home/purchase.php?pid=98 for the full version. After sign-up, you can access your Endpoint Manager at the URL provided during setup.  Enroll Users You must add users to Endpoint Manager before you can install CCS on your endpoints. Dragon MSP / C1 MSP customers - You can create multiple companies and enroll users...