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...help to add standalone customers in Service Desk. The customers interface shows both managed customers (created in CD), and unmanaged customers (created in the Service Desk): Staff can perform the following tasks from the 'Customers' interface: Add an customer Manage Details of a customer Manage users of a customer Manage forms Manage tickets Manage notes View service contracts of a customer Remove Unmanaged customers Export organizations list The number of organizations displayed in the list can be configured in the My Profile interface. Customers interface - Table of Column Descriptions Column Header Description Customer ID The identity number assigned...
http://help.comodo.com/topic-457-1-992-14466-Manage-Customers.html...help to add standalone customers in Service Desk. The customers interface shows both managed customers (created in C1), and unmanaged customers (created in the Service Desk): Staff can perform the following tasks from the 'Customers' interface: Add an customer Manage Details of a customer Manage users of a customer Manage forms Manage tickets Manage notes View service contracts of a customer Remove Unmanaged customers Export organizations list The number of organizations displayed in the list can be configured in the My Profile interface. Customers interface - Table of Column Descriptions Column Header Description Customer ID The identity number assigned...
http://help.comodo.com/topic-289-1-629-7980-Manage-Customers.html...help on these settings. Manual quarantine: An administrator moved a threat to quarantine from the 'Current Malware List' interface An end-user moved a file to quarantine on the endpoint See View and Manage Identified Malware for more details. Items moved to quarantine are encrypted and not allowed to run. O pen the quarantine interface Click 'Security' > 'Endpoint Security' > 'Antivirus' Click the 'Quarantined Files' tab Select a group to view malware identified on its devices Or Select 'Show All' to view malware identified on all devices enrolled to Xcitium Column Heading Description OS The operating system...
http://help.comodo.com/topic-463-1-1029-15767-View-and-Manage-Quarantined-Items.html...search by clicking . Add a new user Click the 'Add' button. This opens the new user configuration screen: Username - Type the name of the new user. This forms the first part of their email address. For example, if you type 'alice', the email address of the user will be 'alice@domainname.com'. Enabled - Clear this box to deny the new user access to CASG. The email address will still work, they just can’t login to the CASG interface to, for example, check their quarantined mail. You can enable the user later if required. You can choose to add the new user...
http://help.comodo.com/topic-157-1-288-3221-User-Account-Management.html...search item will be provided by Yahoo. Send Program Usage Data Comodo collects collects the usage details from millions of CIS users to analyze their usage patterns for the continual enhancement of the product. Your CIS instillation will collect details on how you use the application and send them periodically to Comodo servers through a secure and encrypted channel. Also your privacy is protected as this data is sent anonymous. This data will be useful to the engineers and developers at Comodo to identify the areas to be developed further for delivering the best Internet Security product. Disable this option...
http://help.comodo.com/topic-72-1-623-7678-CIS-Complete---Installation-and-Activation.html... Archived Mails Click 'Quarantine & Archive' > 'Archived Mails' The 'Archived Mails' interface displays a log of all archived mails. The number of days the logs are stored depends on the settings configured in the Quarantine & Archive General Settings' screen. The interface allows you to take actions such as to delete, mark as spam, mark as not spam...
http://help.comodo.com/topic-443-1-898-11463-Archived-Mails.html... Mail Logs Report Click 'Reports' and then click 'Mail Logs' The 'Mail Logs' report provides complete details of incoming and outgoing mails for all domains that have been added to Secure Email Gateway. The logs show the subject of the mail, date and time received by Secure Email Gateway, the result of the filtering process and more. Mail Logs Report...
http://help.comodo.com/topic-443-1-898-11454-Mail-Logs-Report.html... Mail Logs Report The 'Mail Log' report provides details of incoming and outgoing mails for all domains that have been added to KoruMail. The logs show the subject of the mail, date and time received by KoruMail, the result of the filtering process and more. Open the 'Mail Logs' interface Click 'Reports' > 'Mail Logs' Mail Logs Report...
http://help.comodo.com/topic-290-1-632-8130-Mail-Logs-Report.html... Archived Mails The 'Archived Mails' interface displays the log records of all archived mails. The number of days the logs are stored depends on the settings configured in the ' Quarantine & Archive General Settings ' screen. The interface allows administrators to take actions such as to delete, mark as spam, mark as not spam and more. To open the 'Archived...
http://help.comodo.com/topic-290-1-632-8136-Archived-Mails.html... Quarantine Logs The 'Quarantine Logs' interface displays the log records of all quarantined mails. The number of days the logs are stored depends on the settings configured in the ' Quarantine & Archive General Settings ' screen. The interface allows administrators to take actions such as to delete, mark as not spam and more. To open the interface Click 'Quarantine &...
http://help.comodo.com/topic-290-1-632-8135-Quarantine-Logs.html