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... Manage Purchase Orders Click 'All' > 'Purchase Orders' to open the purchase order interface The interface lists all purchase orders added to the Customer Relationship Management (CRM) inventory. Key information is also shown for each order, including subject, vendor name, tracking number, PO value and assigned staff member. The 'Actions' menu lets you edit, delete, import, export and de-duplicate...

... Forms Click 'Admin Panel' > 'Manage' > 'Forms' Introduction Add a new custom form Edit a built-in or custom form Remove unwanted forms Introduction Forms are used in various Service Desk interfaces to collect information from end-users, customers and your company. For example, the contact form collects a new user’s name, email address and phone number. There...

... People The 'People' tab lists other people's client and email certificates. You usually obtain these by receiving a signed email from the person in question. These certificates are necessary if you want to encrypt messages/email you send to the contact. Likewise, they will need your certificate to encrypt messages they send to you.   The dialog enables you to...

... Forms Click 'Admin Panel' > 'Manage' > 'Forms' Introduction Add a new custom form Edit a built-in or custom form Remove unwanted forms Introduction Forms are used in various Service Desk interfaces to collect information from end-users, customers and your company. For example, the contact form collects a new user’s name, email address and phone number. There...

... Manage Purchase Orders Click 'All' > 'Purchase Orders' to open the purchase order interface The interface lists all purchase orders added to the Customer Relationship Management (CRM) inventory. Key information is also shown for each order, including subject, vendor name, tracking number, PO value and assigned staff member The 'Actions' menu lets you edit, delete, import, export and de-duplicate...

... Add Admin Users This section explains how to add fellow admins to the partner portal and assign them permissions. You can skip this section if you do not want to add additional admins. Add an admin Login to the cWatch partner portal Click the user icon at the top-right and select 'Users': This opens a list of existing admins...

... The Quote Manager Admin Console   The admin console is an easy to use interface which lets you: Add billable items and contacts Create and send quotes View and respond to customer feedback Track the overall progress of your quotes Archive quotes and more. Navigation The drop down menu allows you to navigate to each major area of the interface...

... Activating Anti-Theft   After the CAT has been installed in your android device, it has to be activated for the features to take effect.   To activate Anti-Theft Tap the CAT icon  on your device The home screen of CAT will open. You can watch the demonstration of each feature in the home screen and tapping on...

... Remote Wipe You can remotely erase all the confidential data including stored messages, contacts, call history, browser bookmarks and files including pictures and video, stored on your lost device and its SD card. You can choose to wipe the personal data, the data files like photos and video and also make the device to reset to its default settings through...

... The Quote Manager Admin Console   The admin console is an easy to use interface which lets you: Add billable items and contacts, Create and send quotes View and respond to customer feedback Track the overall progress of your quotes Archive quotes and more. Navigation The drop down menu allows you to navigate to each major area of the interface...