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...Update Packages on Windows Devices for more details. MSI Installation State - MSI packages that have been installed on the device via Endpoint Manager. See View MSI Files Installed on the Device through Endpoint Manager for more details.  Patch Management –  A list of available patches for the device. See View and Install Windows and 3rd Party Application Patches for more details.  Antivirus Scan History – A list of all threats identified on the device over time, and the actions taken by Endpoint Manager in response. See View Antivirus Scan History for more details. Note - the 'Antivirus Scan History...

...Manual Scan' profile. If this is not available then the scan uses the settings in the 'Full Scan' profile. Ignore - The device is not scanned. Rememb er my answer – CCS will automatically carry out your choice of scan or ignore when the device is connected in future. This only applies to the specific device. You will still see an alert if you connect a different device. Answer Firewall Alerts CCS generates a firewall alert when it detects unauthorized network connection attempts or when traffic runs contrary to one of your application or global rules. Each firewall alert allows...

...Manual Scan' profile. If this is not available then the scan uses the settings in the 'Full Scan' profile. Ignore - The device is not scanned. Rememb er my answer – XCS will automatically carry out your choice of scan or ignore when the device is connected in future. This only applies to the specific device. You will still see an alert if you connect a different device. Answer Firewall Alerts XCS generates a firewall alert when it detects unauthorized network connection attempts or when traffic runs contrary to one of your application or global rules. Each firewall alert allows...

...update mails are quarantined.  PHISHING     Enable Phishing Check   If enabled, checks for phishing emails.   Phishing Action   Select the action when the condition is met for a 'Rules' setting in a phishing mail. The options available are: OK + TAG - The tagged mail is sent to the recipient. OK – The mail is sent to the recipient without tag Reject - The mail is rejected and a reject response is sent to the sender mail server. Discard - The mail is rejected without notifying the sender.  The user can view the email using the 'Quarantined Email' web interface...

...Manual Scan' profile. If this is not available then the scan uses the settings in the 'Full Scan' profile Ignore - The device is not scanned Remember my answer - CIS will automatically carry out your choice of scan or ignore when the device is connected in future. This only applies to the specific device. You will still see an alert if you connect a different device Answer Firewall Alerts CIS generates a firewall alert when it detects unauthorized network connection attempts or when traffic runs contrary to one of your application or global rules. Each firewall alert allows...

...update mails are quarantined.   FISHING   Enable Phishing Check If enabled, checks for phishing emails.  Phishing Action  Select the action when the condition is met for a 'Rules' setting in a phishing mail. The options available are: OK + TAG - The tagged mail is sent to the recipient. OK – The mail is sent to the recipient without tag Reject - The mail is rejected and a reject response is sent to the sender mail server. Discard - The mail is rejected without notifying the sender.  The user can view the email using the 'Quarantined Email' web interface.  Phishing...

...Manual Scan' profile. If this is not available then the scan uses the settings in the 'Full Scan' profile. Ignore - The device is not scanned. Rememb er my answer – CCS will automatically carry out your choice of scan or ignore when the device is connected in future. This only applies to the specific device. You will still see an alert if you connect a different device. Answer Firewall Alerts CCS generates a firewall alert when it detects unauthorized network connection attempts or when traffic runs contrary to one of your application or global rules. Each firewall alert allows...

...update their ticket. Auto-close Overdue Tickets Timeout : The number of hours that overdue tickets are kept open after their due-date. Overdue tickets are auto-closed after this grace period expires. Enter '0' to disable the feature, so overdue tickets are never auto-closed. Auto-close resolution : Type a message that explains the ticket was automatically closed because it was overdue. This message is shown in the ticket thread and in the ticket details screen. Time Settings (Global Setting) Charge Interval : The minimum number of minutes that can be added to billable time on a ticket. Fractions of this...

...Updates ' for more details. ( Default = Disabled ) Automatically scan unrecognized files at equal intervals  - CCS can periodically re-scan unknown files to check whether a new trust rating is available for them. ( Default = Enabled and set for every 4 hours ). Click 'Edit Scan Options' to configure the scan settings and schedule.   Scan Name  - The label of the scan. This is pre-configured and cannot be edited. Items  - The files that are scanned by the profile. 'Unrecognized Files’ is the default. You cannot edit or add files to this profile. Scan Options  - Configure scan technologies...

...updated. Status - Whether or not the plan is active. Possible values = Enabled or Disabled. Default Charging Plan Click 'Admin Panel' > 'Manage' > 'Charging' > ‘Default Charging’ The default charging plan is a list of prices you will charge for work on specific assets. The rates in the default plan are called the ‘Global Asset Rates’. You can edit the default charging plan to set/change the global asset rates at anytime Rates for new assets: You must first add the new asset to ‘Admin Panel’ > 'Manage' > 'Assets'. You can then specify a rate for the asset...