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...Updates ' for more details. ( Default = Disabled ) Automatically scan unrecognized files at equal intervals - CCS can periodically re-scan unknown files to check whether a new trust rating is available for them. ( Default = Enabled and set for every 4 hours ). Click 'Edit Scan Options' to configure the scan settings and schedule.   Scan Name - The label of the scan. This is pre-configured and cannot be edited. Items - The files that are scanned by the profile. 'Unrecognized Files’ is the default. You cannot edit or add files to this profile. Scan Options - Configure scan technologies, how to handle threats, and more...

...Manual B / W List This section lets you add exceptions to the URL filtering categories that were defined above . For example, if you block 'Shopping websites' but add amazon.com to the whitelist, then amazon.com is allowed but all other shopping sites are blocked. Similarly, any website you add to the blacklist will be blocked even if it belongs to an allowed category. The B /W list defined here is different from the one done in ATP under security policy. The Security Policy B/W list allows the user to visit the blacklisted websites but prevents them from downloading any files...

...Updates ' for more details. ( Default = Disabled ) Automatically scan unrecognized files at equal intervals - XCS can periodically re-scan unknown files to check whether a new trust rating is available for them. ( Default = Enabled and set for every 4 hours ). Click 'Edit Scan Options' to configure the scan settings and schedule.   Scan Name - The label of the scan. This is pre-configured and cannot be edited. Items - The files that are scanned by the profile. 'Unrecognized Files’ is the default. You cannot edit or add files to this profile. Scan Options - Configure scan technologies, how to handle threats, and more...

...manually run a procedure in response to the alert. Run below procedure - Select a procedure to run on affected endpoints in response to the alert. The procedures listed here are defined in the Procedures interface. Type the first few characters of the procedure and select from the list. Click 'Save'. Click the 'Conditions' tab followed by 'Edit' to define monitor thresholds Click 'Add Condition' Choose the parameter you want to monitor: Available Monitors Performance Checks CPU, RAM and network usage and triggers an alert if certain conditions are met. File Size Checks the disk space used by a specific file...

...manually run a procedure in response to the alert. Run below procedure - Select a procedure to run on affected endpoints in response to the alert. The procedures listed here are defined in the Procedures interface. Type the first few characters of the procedure and select from the list. Click 'Save'. Click the 'Conditions' tab followed by 'Edit' to define monitor thresholds Click 'Add Condition'. Choose the parameter you want to monitor: Available Monitors Performance Checks CPU, RAM and network usage and triggers an alert if certain conditions are met. File Size Checks the disk space used by a specific file...

...updated. Status - Whether or not the plan is active. Possible values = Enabled or Disabled. Default Charging Plan Click 'Admin Panel' > 'Manage' > 'Charging' > ‘Default Charging’ The default charging plan is a list of prices you will charge for work on specific assets. The rates in the default plan are called the ‘Global Asset Rates’. You can edit the default charging plan to set/change the global asset rates at anytime Rates for new assets: You must first add the new asset to ‘Admin Panel’ > 'Manage' > 'Assets'. You can then specify a rate for the asset...

...updates. The customer’s antivirus software will then flag as a virus any program with a signature matching a signature on the blacklist. One drawback with the signature system is its reactive nature – it can only detect 'known' threats. The vendor has to first identify the file as a virus before they can create a signature of it. In many cases, this means the virus has to have already infected someones computer before a signature can be created to combat it. Because of this limitation, most modern anti-viruses now deploy a wide range of layered technologies to determine...

...update their ticket. Auto-close Overdue Tickets Timeout : The number of hours that overdue tickets are kept open after their due-date. Overdue tickets are auto-closed after this grace period expires. Enter '0' to disable the feature, so overdue tickets are never auto-closed. Auto-close resolution : Type a message that explains the ticket was automatically closed because it was overdue. This message is shown in the ticket thread and in the ticket details screen. Time Settings (Global Setting) Charge Interval : The minimum number of minutes that can be added to billable time on a ticket. Fractions of this...

...manually enter a value to a list Click the 'Add' button at the bottom right of the 'Live List Content Management' interface. The List Content Add dialog will appear. Select the Live List and the list type to which the value is to be added, from the respective drop-downs under 'List Management'. Enter the value for the field defined for the Live List in the 'Value' field. Enter the date till which the value is valid in the Due Date field. You can click the calendar icon at the left of the field and choose the date...

...Updating WAN network zone to connect to the internet The setup for external networks involves configuring network parameters and preferences for the internet zone. To configure the external network zone Click on the edit icon  in the row of the port to which the interface device for connecting to external network/internet. The pane for configuring the network interface device will open. Zone -  This is pre-configured as 'INTERNET' and cannot be changed. Type -  This is pre-configured as 'Ethernet Static' and cannot be changed. Device Settings Device - The port to which the interface device is connected...