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Manage Company Details (in Comodo One MSP)

... Manage Company Details The company details section lets you personalize the CRM with your company logo and company information. These items are used to personalize invoices, quotes, sales orders and purchase orders. To enter your company details in CRM: Click the cog icon at the top-right of the interface and select 'CRM Settings' Click 'Templates' > 'Company Details' in...

http://help.comodo.com/topic-289-1-845-10930-Manage-Company-Details.html
Bookmarks (in Comodo IceDragon)

... Bookmarks Bookmarks are an easy way to save links to your favorite web-pages so you can quickly visit them later. Click the following links to find out more. Create Bookmarks Find and Edit Bookmarks Manage Bookmarks Import and Export Bookmarks ...

http://help.comodo.com/topic-169-1-413-4479-Bookmarks.html
Managing Rules (in Xcitium NxSIEM)

...saved 'Event Queries' and/or by adding new queries. The output from a correlation rule is also created as an event and can be queried from the 'Event Query' interface. Each rule can be configured with 'Output Mappings' that define the fields to be displayed in the result events in the 'Events Query' interface. You can even configure a rule to just to create output events on identifying the events that match the rule and not to create alerts. Also, selected field values of the outputs of a correlation rule can be used to update entries in Live Lists. Live Lists...

http://help.comodo.com/topic-325-1-675-8387-Managing-Rules.html
Step 4 - Add New Support Staff (in Xcitium Platform)

...Comodo Dragon interface to get started:   Click 'New Staff' at top Note : Staff with 'Admin' privileges can only be added by the account administrator. Name - First and last name admin/staff member. Email - The email address of the admin/staff member. The verification email for the admin/staff to activate their account will be sent to this email address. Role - Select the role of the staff from the drop down. You can always change this later if required. Click the 'Save...

http://help.comodo.com/topic-457-1-991-14439-Step-4---Add-New-Support-Staff.html
Step 4 - Add New Support Staff (in Comodo One MSP)

...Comodo One interface to get started:   Click 'New Staff' at top Note : Staff with 'Admin' privileges can only be added by the account administrator. Name - First and last name admin/staff member. Email - The email address of the admin/staff member. The verification email for the admin/staff to activate their account will be sent to this email address. Role - Select the role of the staff from the drop down. You can always change this later if required. Click the 'Save...

http://help.comodo.com/topic-289-1-836-10582-Step-4---Add-New-Support-Staff.html
Configure Brand Logos (in Xcitium SIEM)

... Configure Brand Logos Click the 'Profile' icon at top-right and choose 'Settings' Select the appearance icon  on the left menu Click the 'Brand Logos' stripe (if not open already) You can upload images for: Favicon – The small image shown on the left of the browser tab Big Logo and Small Logo - Shown on the top-right of all...

http://help.comodo.com/topic-285-1-927-13939-Configure-Brand-Logos.html
Service Desk System Settings (in Comodo One MSP)

...Comodo One console. Open C1 > Click your username at top-right > click ‘Settings’ > ‘Change Local Settings’ See https://help.comodo.com/topic-289-1-716-8485-Configuring-C1-Settings.html if you need more help. Business Hours Enter the start and end times of your working day, for every weekday that your company works. For example, ‘09.00’ to ‘17.30’. These business hours are used in service level agreement (SLA) time calculations. For example, say an SLA defines issue resolution time as 12 hours, and your business hours are set at 8.00 AM - 4.00 PM, Monday - Friday. If a ticket is submitted on a Sunday, the SLA will...

http://help.comodo.com/topic-289-1-625-7860-Service-Desk-System-Settings.html
Service Desk System Settings (in Xcitium Platform)

...Comodo Dragon > click your username at top-right > click ‘Settings’ > ‘Change Local Settings’ See https://help.comodo.com/topic-457-1-981-14330-Configure-Dragon-Platform-Settings.html if you need more help. Business Hours Enter the start and end times of your working day, for every weekday that your company works. For example, ‘09.00’ to ‘17.30’. These business hours are used in service level agreement (SLA) time calculations. For example, say an SLA defines issue resolution time as 12 hours, and your business hours are set at 8.00 AM - 4.00 PM, Monday - Friday. If a ticket is submitted on a Sunday, the SLA will start counting...

http://help.comodo.com/topic-457-1-990-14495-Service-Desk-System-Settings.html
Step 6 - Add Incoming Users (in Comodo Antispam Gateway)

...saved and click 'Open' to import the .csv file. See ' User Account Management ' if you need more help with this. To import users via LDAP: You can configure CASG to import users from an AD server using the Lightweight Directory Access Protocol (LDAP). Once configured, CASG can periodically synchronize with AD and add or remove users as their status changes on the AD server. Comodo...

http://help.comodo.com/topic-157-1-515-5949-Step-6---Add-Incoming-Users.html
Add Networks And Devices (in Xcitium SIEM)

...Comodo account credentials. The dashboard will appear by default. Click 'Protect New Device' from the status tile Note : If you are logging-in to cWatch Office for the first time, click 'Start' on the 'Welcome' page to begin the device enrollment wizard The wizard will start: The wizard contains three steps: Step 1 - Select the device type Step 2 – Enroll the device Step 1 - Select the device type Choose the type of device to be enrolled. The available options are: Laptop, Computer or Workstation - Lets you to add Windows based devices like desktops, laptops, work stations and more Smart Devices...

http://help.comodo.com/topic-285-1-919-12343-Add-Networks-and-Devices.html
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