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... Chat Settings Chat Settings allows Users with Administrator or Account Admin role to communicate with other end users.  To enable the chat function, please contact support team to open a ticket about it with mailto:support@xcitium.com. Communication can be done from portal to endpoint only.  Using Chat, we can send any files like document, image or a recorded...

...search for matching apps from the store. Select the correct app from the list of suggestions. Most of the form will then be auto-populated from the app details Google Play Application - Table of Parameters Form Element Type Description Name Text Field Enter the name of the application. Type the first few letters of the app name EM displays matching results Choose the app you want to add from the suggestions Once you have chosen the app, most other form fields will be auto-populated. Version Text Field The version number of the application. This field will be auto-populated...

...search domain for the clients using this account, to identify the servers and network resources in the VPN network, select the 'Enable' checkbox and enter the domain name in the text box. Click 'Save'. The account will be added to the list of accounts. The account will be activated enabling the clients to connect to the server only after the next restart of the SSL VPN server. Click 'Restart SSL VPN server' to instantly restart the server. Download the server certificate and the SSL VPN client configuration file from the 'Accounts' interface. The server certificate type for authentication...

...help them grow their business. NxSIEM features advanced event log monitoring, built-in reporting, multiple pre-set queries, a powerful custom-query interface, automatic assignment of incidents to personnel, customizable dashboards and real-time alerts. NxSIEMs multi-tenancy architecture enables MSPs to manage their customers from a single deployment and benefit from “big data” scalability as their log sizes increase. Features Real-time event monitoring and processing Long-term log retention, archiving and backup Multiple 'Ready-to-go' queries to address typical use-cases Powerful query creation interface for custom queries Configurable custom dashboards Custom report generation and report scheduling...

...help with this. View Details and Manage a Calendar Entry Calendar entries belonging to you and others can be edited to change the description, associate tickets, change the date/time, mark it as shared and more. View/manage details of a calendar entry Choose 'My Calendar' or 'My and Shared Calendar' from the drop-down at the top-right Or choose another staff member from 'Other Staff' Click on the event to be viewed/managed Three options will appear on the left of the entry: Edit dialog. Allows you to: View and modify event description Associate tickets with the event Share or unshare...

...help page for details on how to configure your email account settings. Enter the SMTP server name of your email service provider, SMTP Port and your email address in the respective fields. The same email address will be used for both sender and recipient address for sending the photograph taken by your device. If your SMTP server requires user authentication for sending mails, select the check box 'My outgoing server (SMTP) requires authentication' and enter your username and email password in the respective fields. Tip: In most of the cases, your username would be the string that comes before...

...help with this.   Open the quarantined interface Login to CASG Click 'Incoming' on the left then 'Quarantine'     Alternatively, click the 'Quarantine' button at the top.   The quarantine interface contains details about each mail:     More Actions - Request that the mail is released from quarantine, or that the sender is added to the blacklist or whitelist. Show messages for all aliases - By default, the list only shows mails sent to your primary email address. Select this option to view messages sent to all your mailboxes. From this interface you can: View quarantined mails Request administrator...

...help them grow their business. cWatch Network features advanced event log monitoring, built-in reporting, multiple pre-set queries, a powerful custom-query interface, automatic assignment of incidents to personnel, customizable dashboards and real-time alerts. cWatch Network's multi-tenancy architecture enables MSPs to manage their customers from a single deployment and benefit from "big data" scalability as their log sizes increase. Features Real-time event monitoring and processing Long-term log retention, archiving and backup Multiple 'Ready-to-go' queries to address typical use-cases Powerful query creation interface for custom queries Configurable custom dashboards Custom report generation...

...search raw logs in the 'Investigation' screen. Click 'Policy Management' on the left to manage EDR security policies: The screen shows general information about policies and lists the default 'Comodo Recommended Security Policy'. A check-mark beside a policy indicates it is currently active.   Create and Activate a Policy Click 'Create Policy': Create a name for the policy and press enter: Now, click on the policy name to view and edit its current details: The new policy is automatically assigned a set of default rules. You can add new rules, edit or delete rules as required. The policy interface...

...Help - Contains 'About' and 'Agent Requirements'            'About' - shows product and version information.              'Agent Requirements' - Troubleshooting advice if you experience  problems connecting to your            target computer.