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... Canned Responses Click 'Staff Panel' > 'Knowledgebase' > 'Canned Responses' Canned responses are saved answers to common problems that your staff can quickly paste into a ticket. Admins should enable canned responses at 'Admin Panel' > 'Settings' > 'Knowledgebase' interface. See Knowledge Base Settings and Options for help to do this. You can automatically send a canned response in reply...

... Canned Responses Click 'Staff Panel' > 'Knowledgebase' > 'Canned Responses' Canned responses are saved answers to common problems that your staff can quickly paste into a ticket. Admins should enable canned responses at 'Admin Panel' > 'Settings' > 'Knowledgebase' interface. See Knowledge Base Settings and Options for help to do this. You can automatically send a canned response in reply...

... Clear Download History Click the following links for more help: Remove specific items Clear history automatically Clear history manually Remove a single website Remove specific items from download history   Click the 'Download' button then click 'Show All Downloads' In the 'Library' interface right-click the item and select 'Remove From History' Clear history automatically Click the hamburger/ menu button...

...Comodo One encountered an error when creating the report. For scheduled reports, the possible values are: Active – The report will be generated at the scheduled times. Inactive – The report schedule is disabled. You can activate or deactivate a schedule using the options at the top. See View and manage report schedules for more details. Creation Date Date and time at which the report was generated. You can navigate to different pages by clicking 'Next', 'Prev' or the page number at the bottom. Click any column header to sort reports based on the column label To search for a specific report...

... Mass Management of Campaigns   Customer Relationship Management (CRM) allows you to edit the details of several campaign records at once. This is useful when you are updating or altering details that are common for a selected set of campaign records. For example, you may have created several campaigns to run concurrently for the same product but with different audiences...

... Mass Management of Campaigns   Customer Relationship Management (CRM) allows you to edit the details of several campaign records at once. This is useful when you are updating or altering details that are common for a selected set of campaign records. For example, you may have created several campaigns to run concurrently for the same product but with different audiences...

... Manage Departments   Click 'Administration' > 'Authentication Configuration' > 'User Management' > 'Departments' to open this interface The 'Departments' area lets you create departments and add users to them. You can then add the department to a policy in the 'Policy' area ('Configuration' > 'Policy') Department specific policy can be deployed Policies are prioritized top-to-bottom according to the...

... Simple Network Management Protocol (SNMP)   Simple Network Management Protocol (SNMP) allows administrators to monitor network devices such as KoruMail. Before configuring the SNMP settings, download the SNMP agent and Management Information Base (MIB). To configure SNMP settings, click the 'System' tab on the left menu,then 'Network' and 'SNMP' from the 'Network' screen. System Location: Name of the location...

...Save the list of currently displayed procedures as a comma separated values (CSV) file. The exported .csv is available at 'Dashboard' > 'Reports' See Export the List of Procedures for more details. Sub-categories of predefined procedures EM currently has predefined procedures for Windows devices only. Click 'Configuration Templates' > 'Predefined Procedures' Click the 'Predefined Procedures' folder Open a category folder to view related procedures Procedures are shown on the right: The following table lists all predefined categories and procedures:   Category Procedures Application  Scripts to run tasks on Comodo...

... Edit / Delete an Alert   Modify an alert: Click 'Configuration Templates' > 'Alerts' Click the name of the alert you wish to modify Click the 'Edit' button on the right You can edit settings in the 'General', 'Alert Settings' and 'Additional Recipients' areas See ' Create a New Alert ' for more information on the settings in these areas Click 'Save' to...