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Comodo One

(Old) RMM - Admin Guide

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The Procedures Interface > Manage Procedures
  • Introduction To Remote Monitoring And Management Module
    • Quick Start Guide
    • System Requirements
  • Install RMM Administrative Console
    • Login To The RMM Administrative Console
  • The RMM Administrative Console
  • The Devices Interface
    • Apply Policies
    • Run Procedures
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    • Support Sessions Interface – An Overview
    • Handle Support Sessions
      • Run Procedures From A Support Sessions
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        • Manage Currently Running Processes
        • Obtain System Inventory Information
        • Transfer Files From / To Client System
  • The Jobs Interface
    • Manage Jobs
    • Execute Jobs On Endpoints
  • The Procedures Interface
    • Manage Procedures
    • Run Procedures On Endpoints
  • The Policies Interface
    • Manage Policies
  • Appendix – Issue Codes For Monitors
  • About Comodo Security Solutions

Manage Procedures


The 'Procedures' interface allows admins to create new procedures that are to be executed on endpoints. A new procedure created cannot be edited but can be deleted from the list.


The 'Procedures' screen allows an admin to:

  • Create a new procedure
  • Delete a procedure
  • Run a procedure on endpoints


To create a new procedure

  • Click 'Create' from the bottom

The 'Crete a new procedure' dialog will displayed.




  • Enter a name and a short description in the respective fields and choose the operating system from the drop-down at the left.
  • Choose an action from the 'Action' list at the left and click the  button to add the action to the list at the right
  • Repeat the process to add more actions



  • To remove an action from the right side, click the  button at the top right of the respective action
  • To remove all the actions from the right side, click the  button on the center
  • Select the options and/or set the parameters for the action.


Action

Parameters Required

Application Installer

Enter the following parameters:

  • Download URL for the application
  • Name of the setup file and command line parameters
  • Command for canceling installation for failsafe reasons

Power Manager

Choose the power control operation from:

  • Restart
  • Restart in safe mode
  • Shutdown
  • Restart in rescue mode

System Restore

Choose whether to create a restore point or to restore the system to a previous state.

  • Enter the name of the restore point

Shell Execute

Basic

  • Enter the execution command for the process
  • Enter the parameters to be passed to the process

Advanced

  • Enter the working directory for the process
  • Choose the execution options:
  • Wait for process to finish – Completes the process before termination
  • Hide Window – Executes the process at the background

File Transfer

Enter the path of the source file to be copied from the host computer at which the technician console is installed. The file will be copied to the folder c:lps-tempfile-transfer at the endpoint.

System Cleaner

Select the cleaner modules to be applied:

  • Disk Cleaner
  • Registry Cleaner


  • Click the 'Save' to save the procedure. Upon running the procedure, the actions will be executed sequentially.

The 'Procedure' will be added to the list and will be available for inclusion in a job created for a specific endpoint. The procedure can also be run ad-hoc on any desired endpoint. Refer to the section 'Running Procedures on Endpoints' for more details.

  • Repeat the process to add more procedures as required.

Tip: You can create new procedures using an existing procedure as a template. To create a new procedure, select an existing procedure and click 'Create From' from the bottom. The 'Create a new procedure' dialog will open with the actions pertaining to the existing procedure preselected. You can edit the parameters and create the new procedure.


To delete a procedure

  • Select the procedure from the list that you want to remove





  • Click the 'Delete' button at the bottom


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