Search Results

... Configure Online Chat You can show cWatch branded support chat or your own branded chat in the customer interface. No support is shown if none are enabled. Click the 'Profile' icon at top-right then choose 'Settings' Select the appearance icon  in the left menu Click the 'Online Chat' stripe: Show cWatch Online Chat - Your customers can access the...

... General Settings You can configure the validity period for quotes and enter/edit the 'Terms and Conditions'. The 'Terms and Conditions' are displayed at the foot of the quotes sent to the user and in the .pdf versions of the quote. To configure quote general settings Click the gear icon at the top right then choose 'Settings' Click 'Quote Default Settings...

... General Settings You can configure the validity period for quotes and enter/edit the 'Terms and Conditions'. The 'Terms and Conditions' are displayed at the foot of the quotes sent to the user and in the .pdf versions of the quote. To configure quote general settings Click the gear icon at top right then choose 'Settings' Click 'Quote Default Settings' under...

... Configure Your Hosting Packages The 'Bundles' tab lets you integrate a cWatch license type with your hosting packages. The cWatch license you associate with a hosting page will be auto-activated on any new customer domain. This automated mechanism applies to new domains only. It does not apply to existing domains. You can manually associate a license with an existing...

... Whitelist IP Addresses   Click Modules > 'Whitelist' tab in the SMTP IPS/FW module. Whitelisted IP addresses will not be filtered by the SMTP IPS module. Whitelist Settings – Table of Column Descriptions Column Header Description IP or Network Address  The details of endpoint IP/networked addresses that are whitelisted. Description The description provided for the IP/Network address. Action Allows you...

... Tasks Launched Logs A record of all tasks launched by CCS and the user. Example tasks are virus database updates and virus scans. Each row shows the type of task and various other details. 1. Date - The time the task was launched. 2. Type - The category of task. For example, 'Antivirus Scan'. 3. Parameter – Name of the scan profile. For...

... 'Tasks Launched' Logs   Click 'More' > 'Preferences' > 'View Antivirus Events' > 'More' > 'Tasks Launched' Task logs show all activities run by either CCS or the user. Example tasks are virus database updates and virus scans. Each row shows the type of task and various other details.   'Tasks Launched' Logs - Column Descriptions Column Header Descriptions Date  ...

...Comodo KoruMail instead. Log in to your Microsoft Office 365 administrator center account: Click 'Admin' in the left menu Click 'Admin Centers' > 'Exchange': Click 'Mail Flow' on the left Click 'Rules' at the top: Select 'Bypass spam Filtering' from the drop-down menu: In the 'Rule' window, complete the required fields. Select 'Turn off spam filter in Office 365' in the 'Name' drop-down menu Select 'The Sender' in the 'Apply this rule if..' drop-down menu Select 'The Sender...' Select 'IP Address is in any of these ranges or exactly matches' 'Specify IP address ranges' - enter the same...

...allowed size (up to 250 MB) of an email. Incoming and outgoing emails larger than the value set here will be rejected. If you enter a value more than 250 MB, an alert will be displayed to contact your account manager at Comodo. The email size will be automatically set to 250 MB.   Click 'Save' to confirm your changes. ...

... Managing Incidents The 'Incident Management' interface displays a list of incidents along with details such as customer network, the user to whom it is assigned and so on. Administrators can view incident details, reassign them to different users, add incidents to a case, close/re-open incidents and more. To open the 'Incident Management' interface, click the 'Menu' button from the top...