Endpoint Manager

• Introduction To Endpoint Manager - End User Guide
• Enroll Your Device
  • Enroll Android Devices
  • Enroll IOS Devices
  • Enroll Windows Endpoints
  • Enroll Mac OS Devices
  • Enroll Linux OS Endpoints
• Create A Support Ticket
• Allow Remote Control Requests
• Allow Remote Access Requests
• About Comodo Security Solutions

Enroll Android Devices

 

• There are two steps to enroll Android devices:

• Step 1 - Download and Install the communication client
  

• Step 2 - Configure the client to enroll the device
  

Step 1 - Download and Install the communication client

• Open the mail on the device you want to enroll

• Tap the 'Get it on Google Play' button:

• Download and install the client software from Google Play

Step 2 - Configure the communication client

The next step is to configure the client to connect to Endpoint Manager. There are two ways to do this:

• Automatic Configuration 

• Manual Configuration 

Automatic Configuration 

• After installation in step 1, go back to the device enrollment page and tap the 'Enroll' button under 'Step 2':

The client is automatically configured and the End User License Agreement screen appears.

Manual Configuration

• You can manually configure the communication client to connect to Endpoint Manager by entering the server settings and token string (aka PIN). You can find these items on the enrollment page:

Manually configure the client

• Open the client by tapping the client icon on your device.

• This starts the client configuration wizard.  Enroll the device by entering the server settings and unique token. 

 

Server Settings

• Server URL – The server URL is listed on the enrollment page as described above.

• Server port - The server port is also listed on the enrollment page. Default = 443.

• Tap the 'Connect' button. The 'Login' screen will open

Login to the Console

 

There are two ways to login to the console:

• Enter the token from the enrollment page in the 'PIN Code' tab

OR

• Enter your domain username and password

Enter the token from the enrollment page

• Open the communication client

• Open the 'Pin Code' tab:

 

• Enter the token from the enrollment page as the PIN

• Tap 'Login' then agree to the EULA

Domain username and password

• Open the communication client

• Open the 'AD Credentials' tab

Prerequisite: Please ensure the following to enroll your device using Active Directory: Your network's AD server has been integrated with Endpoint Manager All users have been imported to Endpoint Manager from AD Contact your administrator if you are having issues connecting.

 

• Enter the username and password you use to login to your network domain.

• Tap the 'Login' button 

End User License Agreement

• Scroll down then click the 'I Accept' button

This starts the client activation screen. Activation requires the client is given some privileges:

• Tap 'Activate'.
  

The communication client home screen opens:

The device is enrolled to Endpoint Manager and can be remotely managed from the EM console.