Enroll iOS Devices
- Open the enrollment email on the device you wish to enroll
- Tap the link in the mail to start the enrollment wizard
- Click 'Download MDM Profile' to install the authentication certificate and device profile
Note: You
must keep your iOS device switched on at all times during
enrollment. Enrollment may fail if the device auto-locks or enters standby mode during the setup process. |
Enroll an iOS device
- Open the enrollment email on the device you wish to enroll.
- Tap the link in the mail to start the enrollment wizard
- Click 'Download MDM Profile' in 'Step 1':
![](/uploads/Endpoint%20Manager/7c7e90bb9ceccfb988b703b413cc16c0/5eac818f1e1c4adc19d335055b06586b/1fcfd4417cb8a39ffe4c7c6157e52591/em_ios_092419.png)
The installation wizard starts:
![](/uploads/Endpoint%20Manager/7c7e90bb9ceccfb988b703b413cc16c0/5eac818f1e1c4adc19d335055b06586b/1fcfd4417cb8a39ffe4c7c6157e52591/itsm_ios1_081016.png)
- Tap 'Install' and follow the steps in the wizard.
- Tap ‘Install’ at the app installation screen.
- The app is required to connect the device to Endpoint Manager:
![](/uploads/Endpoint%20Manager/7c7e90bb9ceccfb988b703b413cc16c0/5eac818f1e1c4adc19d335055b06586b/1fcfd4417cb8a39ffe4c7c6157e52591/em_ios7_010819.png)
- The app is downloaded from the Apple store using your account.
- After installation, tap the green 'Run After Install' icon on the home screen:
![](/uploads/Endpoint%20Manager/7c7e90bb9ceccfb988b703b413cc16c0/5eac818f1e1c4adc19d335055b06586b/1fcfd4417cb8a39ffe4c7c6157e52591/em_ios8_010819.png)
The device will be enrolled
and connected to Endpoint Manager.